John Trudeau

John Trudeau Email and Phone Number

Software Test Engineer at Moxie @ NICE
John Trudeau's Location
Austin, Texas, United States, United States
John Trudeau's Contact Details
About John Trudeau

Team-oriented software quality engineer with automated testing experience and more than 17 years professional experience working cross-functionally, collaborating with teams, juggling multiple priorities and producing accurate and thorough project testing status reports. Adaptable, agile and highly dependable. Strengths include:• Exemplary relationship-building skills. Excels in a team environment; works effectively with a wide variety of professionals.• Solutions-oriented approach to problem-solving; successfully anticipates, identifies and solves software QA challenges.• Outstanding verbal and written communication skills.• Superb project coordination ability. Excellent follow-through, detail-oriented and customer-driven.• Solid experience coaching, training and mentoring employees/peers on new programs and technologies. Patient, level-headed and calm under pressure.Technical Skills • Operating Systems: Android, iOS, OSX, Windows• Languages: Java, MySql, HTML• Tools: WebDriver, Android Studio, Appium, Git, XCode, WireShark, Eclipse, IntelliJ, Mercury Suite, Visual SourceSafe, Team Foundation Server• Tracking Tools: Jira, TestRail, Rally, Redmine, Serena TeamTrack

John Trudeau's Current Company Details
NICE

Nice

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Software Test Engineer at Moxie
John Trudeau Work Experience Details
  • Nice
    Software Test Engineer
    Nice Nov 2015 - Present
    Hoboken, New Jersey, Us
    Through Moxie’s solutions, including Live Chat, Email, Knowledge, and Web Self-Service companies have the ability to deliver the right engagement offer via the right channel to increase total customer value. I do manual and automated functional and regression testing on the Android and iOS mobile SDK for Moxie's flagship product.
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  • Whole Foods Market
    Software Quality Assurance Engineer (Contract)
    Whole Foods Market May 2015 - Oct 2015
    Austin, Tx, Us
    • Create and execute functional and regression test plans and test cases for iOS/Android native app• Test mobile API using SOAPUI• Test implementation of Google Analytics and Apptentive triggers• Document and track user stories and defects in Jira
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  • Retailmenot, Inc.
    Software Quality Engineer
    Retailmenot, Inc. Oct 2013 - Feb 2015
    Austin, Tx, Us
    RetailMeNot operates the world largest marketplace for digital offers; their marketplace platform helps retailers and brands connect with millions of active shoppers to drive engagement and sales. Clients include Best Buy, Amazon.com, eBay, Target, and JCPenney. With a presence in six countries, RetailMeNot.com had 655MM visits last year, 21MM app downloads and the site boasts more than 600,000 coupons and offers from 70,000 retailers.• Responsible for software QA for the company’s fastest growing organization• Led effort of writing and executing system and regression tests for web, mobile web and native apps• Documented and tracked user stories and bugs in Jira • Used WireShark to test HTTP headers• Participated in ongoing skill training and responsible for training new Quality Assurance Engineers
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  • Commemorative Brands, Inc.
    Senior Software Qa Engineer
    Commemorative Brands, Inc. May 2011 - Oct 2013
    Dallas, Texas, Us
    Commemorative Brands manufactures and sells class rings and graduation products. Brands include Balfour, ArtCarved, and Taylor Publishing. Customers include the San Francisco Giants and the US Military.• Managed, wrote and tested system and regression test cases for implementation of extended Magento eCommerce solution• Created and maintained Webdriver automated test cases • Tested Web Services • Verified database updates using SQL queries• Documented and tracked defects in Jira • Actively participated in iteration meetings and daily standups
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  • Contract Software Quality Assurance Engineer
    Software Qa Engineer (Temporary Contract)
    Contract Software Quality Assurance Engineer Jan 2011 - May 2011
    Westlake, Texas, Us
    Clients included Charles Schwab and Medicus Insurance.
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  • Manatron (Formerly Hart Intercivic)
    Software Quality Assurance Engineer
    Manatron (Formerly Hart Intercivic) Oct 2005 - Jun 2010
    Portage, Mi, Us
    Quality Assurance Engineer • Conducted functional and regression testing of web based data retrieval and eCommerce application using IE and Firefox • Served as QA contact person for product go-live team• Tested electronic record recording, retrieval and reporting software on .NET platform• Drafted and executed test plans and test cases• Identified and documented software defects and tracked and verified defect fixes using Team Foundation Server • Reviewed product and project documents and suggested improvements• Manually produced builds (for old Powerbuilder based product) using Visual SourceSafe• Generated and delivered weekly reports to management documenting testing team’s project status
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  • Pluck
    Software Qa Engineer
    Pluck May 2005 - Oct 2005
    Austin, Texas, Us
    Quality Assurance Test Engineer (contract position) • Responsible for system and regression testing enhancements to new blog product for statesman.com / austin360.com• Documented and tracked defects.• Suggested product enhancements
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  • Mci
    Software Quality Analyst
    Mci Mar 2000 - Jan 2004
    Basking Ridge, Nj, Us
    • Created and executed test plans and test cases for PowerBuilder-based and VMS-based CRM applications used by more than 8000 internal call center end users throughout the U.S and Canada • Supported business partner programs. Clients included: American Airlines, America Online, Northwest Airlines, Southwest Airlines, and Amway.• Produced daily testing status reports, tracked defect status and identified trends of potential project impact. • Identified and documented software defects and tracked and verified defect fixes using Mercury TestDirector. • Recruited to serve as lead tester on more than a dozen test projects.• Utilized automated testing program (Mercury Winrunner).• Trained and mentored new team members on testing procedures. • Utilized MS Query to query SQL Server database
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  • Mci
    Research Analyst
    Mci 1995 - 1999
    Basking Ridge, Nj, Us
    • Managed SQL Server customer complaint database; developed reports documenting quality and complaint trends.• Researched, documented, reported and resolved hundreds of annual customer and employee fraud cases.• Recommended strategies to reduce complaints and identify and resolve problems
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John Trudeau Skills

Software Quality Assurance Testing Jira Test Planning Manual Testing Agile Methodologies Regression Testing Test Automation Software Documentation Web Testing User Acceptance Testing Selenium Analysis Automated Software Testing Product Management Junit Mysql Magento Rally Web Commerce Webdriver Mobile Testing Agile Testing Appium Wireshark Test Case Generation Confluence Web Technologies Percussion Performance Defect Logging Firebug

John Trudeau Education Details

  • Marlborough High School (Ma)
    Marlborough High School (Ma)
  • University Of Massachusetts Amherst
    University Of Massachusetts Amherst
    Social Thought & Political Economy

Frequently Asked Questions about John Trudeau

What company does John Trudeau work for?

John Trudeau works for Nice

What is John Trudeau's role at the current company?

John Trudeau's current role is Software Test Engineer at Moxie.

What is John Trudeau's email address?

John Trudeau's email address is jo****@****usa.com

What schools did John Trudeau attend?

John Trudeau attended Marlborough High School (Ma), University Of Massachusetts Amherst.

What skills is John Trudeau known for?

John Trudeau has skills like Software Quality Assurance, Testing, Jira, Test Planning, Manual Testing, Agile Methodologies, Regression Testing, Test Automation, Software Documentation, Web Testing, User Acceptance Testing, Selenium.

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