• Manage overall system performance through the PeopleSoft application• Perform performance tuning, troubleshoot issues as they arise and migrate application code through the software devel-opment lifecycle • Manage the installation and configuration of PeopleSoft environments• Provide root cause analysis and resolution• Develop and update technical infrastructure design documents and manage them through the approval process• Work with technical resources (DBA, Linux Administrator, Network Administrator) to build and configure the production environment• Develop and implement the object migration process for the project• Test & apply patches, updates & fixes for PeopleSoft• Document all tasks requiring creation of written documents in support of system build, maintenance and operations• Translates end-user requirements into PeopleSoft-specific configurations and/or customizations

• Direct Support of the National Guard Bureau • Responsible for responding to calls and emails in order to diagnose technical issues to be sent to proper onsite and offsite technicians.• Assess the process of IT tickets and how to improve their timely resolve• Coordinate with other technicians in order to meet the highest standard of customer service.• Perform Access Control for user accounts • Train and Supervise all new employees in order to familiarize them with their jobs and ensure efficiency and reliability

• Assign and manage operations for platoons (approximately 40 men).• Develop and present training in accordance with mandated Federal guidelines.• Perform risk assessments.• Analyze and track individual soldier performance.• Ready to step in and run Company Operations at a moments notice• Maintains and conducts Maintenance on upwards of 3 million dollars worth of equipment

-Devise procedures to inspect and report quality issues-Monitor all operations that affect quality-Supervise and guide inspectors, technicians and other staff-Assure the reliability and consistency of production by checking processes and final output-Appraise customers’ requirements and make sure they are satisfied-Report all malfunctions to production executives to ensure immediate action-Facilitate proactive solutions by collecting and analyzing quality data-Review current standards and policies-Keep records of quality reports, statistical reviews and relevant documentation

-Prioritize multiple requests for assistance while ensuring data accuracy in WebEOC -Analyze incoming requests and data feeds for potential Essential Elements of Information (EEI) or Critical Information Requirements (CIR) to anticipate needs -Provide initial watch and warning alerts during steady state and Virginia Emergency Support Team activations -Utilize specialized public safety radio, computer, and telephone systems to coordinate emergency messaging with key local, regional, federal, and private partners -Develop situational awareness products to provide time sensitive executive decision support for natural hazards, terrorism incidents, and significant events

- Responsible for defining Requirements and Scope- Responsible for Simulation Development for the Enhanced Staffing Model-Used ProModel Version 9 to create Security Checkpoints and Bagzones to handle incoming data-Created Test Scripts based on Federal Requirements-Created Security Checkpoints to Federal Standards-Created User Manual for application

- Responsible for the overall information security of 1,000 users-Utilized Splunk to create Security Dashboards, Alerts, and Queries-Worked with Desktop Support to fully encrypt Computers using Bitlocker-Used Rapid 7 to identify vulnerabilities to eliminate endpoint risk-Worked with third party auditors to determine company vulnerabilities-Tools: Bitlocker, Splunk, Rapid 7, Palo Alto Networks Firewall, Kali Linux-Conducted Desktop remediation such as patching and updating Windows Users

• Configure computer software and manage all computer software updates. • Design and manage company website. • Control all communication systems.

• Performed support duties as required.

• Proposed, organized, and implemented programs and activities for younger Scouts. • Provided instruction and organization of younger Scouts. • Implemented outdoor survival techniques and participated in troop campouts. • Facilitated fundraisers.• Instructed one man rowing skulls.