John Usher

John Usher Email and Phone Number

Cloud IPTV System Designer @ BT Media and Broadcast
Canterbury, GB
John Usher's Location
Canterbury, England, United Kingdom, United Kingdom
About John Usher

I consider myself a generalist with specialist tendencies, with nearly 26 years of experience in Data Communications, Telecommunications, IP Networking, Information Technology systems, Data & Analytics, CX/UX, and, more recently, Public Cloud.I am an excellent communicator with all stakeholders, have a strong customer focus, and can work effectively in any high-pressure, challenging environment.I'm a natural problem solver who can approach any situation with an analytical, flexible, and positive mindset.I am a highly motivated individual who is eager to embrace new ideas, methodologies, and technologies in order to broaden my knowledge and continuously develop myself.

John Usher's Current Company Details
BT Media and Broadcast

Bt Media And Broadcast

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Cloud IPTV System Designer
Canterbury, GB
John Usher Work Experience Details
  • Bt Media And Broadcast
    Cloud Iptv System Designer
    Bt Media And Broadcast
    Canterbury, Gb
  • Bt Media And Broadcast
    Cloud Iptv System Designer
    Bt Media And Broadcast May 2023 - Present
  • Bt
    Application Support & Senior Operations Specialist
    Bt May 2021 - May 2023
    London, England, United Kingdom
    Responsible for the CX/UX and operational Lifecycle of the BT Sport Digital through App and Web as a product.Multifaceted job in the areas of Support, Development, Data and Analytics, Operations and User Experience.
  • Bt
    Operational Specialist
    Bt May 2019 - May 2021
    London Area, United Kingdom
    SME for Converged Home and Office Products, Digital Voice, Alexa for Digital Voice, DNS and Email.Within Multiple Projects Working alongside Service Design, Service Transition, Solution Architects and Developers with the ability to communicate with the target audiences confidently.Product Owner for Converged Services Platform Monitoring - Working within Silo Squads as the Product Owner for 2 x Real Time monitoring Solutions deployed in AWSLead a Squad Using Kanban and SCRUM.Skilled in the Use and application of Atlassian Jira & Confluence
  • Bt
    Senior Operations Engineer
    Bt Jan 2014 - Apr 2019
    London, England, United Kingdom
    24x7 Lead Shift Engineer for BT Wholesale & Global Private Services2G / 3G / 4G Service Improvement and repairRecognised Trainer across multiple BT repair CentresThe ability to Learn, Train and then support colleagues on new and existing products.Lead Multiple Teams Technical development and working with individuals or group basis addressing skill gaps
  • Bt
    Operations Engineer
    Bt Dec 2009 - Dec 2013
    London, England, United Kingdom
  • Bt
    Network Engineer
    Bt Oct 1999 - Dec 2008
    London Area, United Kingdom
    Network and Transmission Engineer Maintaining, Configuring and Repairing - DWDM - Cisco CE & PE - Ciena 4200 & 6500 - SDH - ATM - Private NetworksCell Site and Switch Site Repair and Maintenance.
  • Bt
    Network Engineering ( Modern Apprentice )
    Bt Sep 1996 - Sep 1999
    London Area, United Kingdom
    - Achieved HNC with HND extension in Datacommunications. - Level 3 in Telecommunications - Level 3 in Computing

John Usher Education Details

Frequently Asked Questions about John Usher

What company does John Usher work for?

John Usher works for Bt Media And Broadcast

What is John Usher's role at the current company?

John Usher's current role is Cloud IPTV System Designer.

What schools did John Usher attend?

John Usher attended Croydon College, Croydon College.

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