Senior Project Manager/Consultant with expertise in transitional leadership and building teams across borders. Over 20 years of international experience in Information Communications Technology in both start-up and Fortune 500 environments. Specialize in customer support with focus on competence development, operational transformation, strategic improvement programs, customer project management, and process management. A passion for problem solving and commitment to execution through constructive engagement and adaptive leadership. Adept at remote reporting and team management with experience in Canada, US, United Kingdom, Europe and Latin America.