John Valence Email & Phone Number

Boca Raton, FL

Fort Lauderdale, Florida

West Palm Beach, Florida Area

• Support B2B selling activities of 9 Retail stores, including over 30 leaders and 115 sales experts. Directly manage process improvement to ensure maximum efficiencies, effectiveness and consistency for field sales.
• Annual Winners Circle Award 2015 recipient. Highest sales accolade in T-Mobile awarded to the top 1%.
• Awarded “How we Play Champion” nominated by my peers.
• Demonstrated results in multi-store environments, district training, and gap management.
• Execute on T-Mobile account strategy and effectively worked with cross functional teams.
• Developed B2B culture in district through influential leadership.

Coral Springs, Florida

• Developed an experienced team to attain new heights of growth by mentoring and leadership promotion.
• Demonstrated natural ability to drive performance by attaining year over year growth of 27%.
• Motivated, coached and trained a team of 17 to superior levels of performance.
• Worked with select peers on a panel delivering Quarterly Performance Reviews for secondary leadership development.
• Developed members of my team into promotions as Retail Store Management and Associate Manager.

Oakland Park, Florida

• Grew location to a team of 11 by converting traffic at a high level while maintaining optimal customer experience.
• Boosted year over year growth 17%.
• Maintained #1 secret shop average in North Fort Lauderdale district while improving year over year churn from 2.6% to 1.7%.
• Presented clear and concise growth strategies that were executed in the surrounding community.
• Organized and led training events as a part of the “Growth team” for the North Fort Lauderdale district.

Boca Raton, Florida

• Constructed a new team of nine to exceed organization key sales objectives.
• Developed a high performing team while attaining year over year growth of 26%.
• Recognized for leading a top converting store within the North Ft. Lauderdale.
• Highly regarded for managing time and priorities, while exceeding customer expectations.

Boca Raton (East), Florida

• Hired and trained a team of seven; increased revenue for in-line store.
• Consistently exceeded customer expectations recognized by Voice of the Customer scores and consistent churn performance in the Florida Division.
• Recognized for Mobile Internet sales #3 in the South Region.
• Merchandising Subject Matter Expert for the West Palm Beach district.

West Palm Beach, Florida Area

Gainesville, Florida Area

Gainesville, Florida Area