Restaurant Host & Waiter
Current• Directly spoke with guests as the initial point of contact, welcoming them in and answering any questions they had to ensure customer satisfaction• Calculated server tips, end-of-day sales, and handled customer transactions and seating arrangements• Communicated and worked together with kitchen staff, coworkers, and customers to help create a courteous dining experience• Answered phone calls and resolved customer questions and conflicts under the pressure of the restaurant’s fast-paced environment