Create Daily job reportsProduce bid proposals, purchase orders, work orders and change ordersPrint drawings and specificationsCall material suppliers to order material, check pricing, coordinate material logisticsManage subcontracted installersFork lift operations and warehouse managementCreate spread sheets for Senior EstimatorOther administrative operations (fax, email, scheduling, etc.)

Create Daily job reportsProduce bid proposals, purchase orders, work orders and change ordersPrint drawings and specificationsCall material suppliers to order material, check pricing, coordinate material logisticsManage subcontracted installersFork lift operations and warehouse managementCreate spread sheets for Senior EstimatorOther administrative operations (fax, email, scheduling, etc.)

Qualified each client lead and successfully gaining an appointment to visit the communityEnthusiastically engaged each caller while representing the community in a professional mannerSuccessfully and accurately answered prospect questions providing appropriate additional information regarding apartment communities, amenities, and specific apartment homesCaptured accurate and legible documentation on all call activity in the CrossFire system as requiredAnswered and assisted with emergency callbacks from on-site clientsAccurately documented service issues as described by residentsEffectively monitored open tickets until proper resolution is achievedResponded rapidly and accurately to on-line requests for information from prospective residentsEscalated issues in accordance to contact center guidelines when necessary

Exceeded company performance standards for quality and speed of service to clients Provided General Service Technician training to all new hires Strong customer service orientation and a high level of professional integrity Monitored and facilitated tire service work-flowTook care of preventative maintenance for all equipment Up kept maintenance of tire shop supplies and orders