People Partner for over 100 employees working within a large, diverse retail unit. Wide range of responsibilities including:● Resource budgeting● Recruitment● Training/Learning and Development● Coaching● Employee relations● Disciplinary and Grievance case manager● Reward management● Metrics analysis● Projects lead

Completed various roles within the Team Manager bracket that included project management, coaching and developing and retail team management across a varied portfolio of Waitrose & Partners branches.Worked with teams through site refurbishments, changes to organisational structures and core retail functions.Key responsibilities included:● Leadership of store teams to deliver business commitments● Negotiation of timelines to suit all parties, delivering project deadlines in a timely manner● Communication to local and central teams on progress and upcoming works● Recovery of matters that were not completed to the correct standards● Quality control, challenging work that is not to the required standard● Coaching on all levels to support cultural change, particularly focusing on the GROW model with the leadership team● Chairing weekly meetings to discuss progress and provide a safe environment for clean feedback● Reviewing with senior site lead to capture any further individual needs and react accordingly● Coaching team members to achieve sales and wastage targets● Analyzing stock performance and amending ordering and merchandising accordingly● Implementing key sales drives depending on local and seasonal events● Managing performance of diverse team● Taking responsibility for the operation of a multi-million pound site on a daily basis