John Vidal Email & Phone Number

New York, NY, US

New York City Metropolitan Area

New York, New York

The Solutions Analyst, Enterprise Services & Solutions is responsible for providing technical advice, counsel and expertise to our sales organization by assisting in securing software sales and professional services revenue. The Analyst creates and maintains a technical account management relationship with both prospective and present Canon Solutions.

Greater New York City Area

NY/NJ Regional Manager for Solutions Consulting & Support Division, consisting of 5 branches, 19 team members in Pre Sales, Post Sales, and Training. ○ Territory responsible for over 8MM in solutions and professional services revenue. ○ Developed process and strategies for growth of territory and development of team members. Reported on solutions and.

New York, NY

New York City Area Manager for Solutions Consulting & Support Division, consisting of 10 team members in Pre Sales, Post Sales, and Training. ○ Territory responsible for over 6MM in solutions and professional services revenue.○ Developed staff and branch growth with focus on solutions and professional services activity.○ Developed reports on monthly.

New York, NY

Responsibilities: ○ Interface with Sales representatives as a technical advisor during the sales cycle of software workflow solutions through professional services.○ Interface with users, sponsors and all other stakeholders in order to determine their evolving needs through professional services.○ Conduct on site visits to customers. Meet with IT, and acts.

Nationwide

Logistics & Planning for Corporate Events, including Information Technology, Audio/Video, Labor, & Inventory.○ Managed technical logistics, development & training of over 20 highly skilled audio/visual team members and contractors for Ovation, Inc. with a focus on Corporate Events.

International Travel

Information Technology, Production support, Content Management/Delivery for Worldwide CEO of Saatchi & Saatchi○ Worked with Global CEO, Kevin Roberts, to assist with technical delivery of presentations regarding lovemarks.com and Peak Performance Workshops with clients such as P&G, Freemantle Media, Toyota/Lexus, and General Mills.○ Provided IT support for.

New York, NY

Sr, Systems Engineer for IT Dept. providing on site and remote support for Board of Directors at Saatchi & Saatchi Worldwide.○ Provided technical phone support for executives travelling with access to VPN, Lotus Notes, Blackberry, Microsoft Office, as well as hardware support.○ Supported over 100 users with network access, Active Directory, email, and.

New York, NY

○ Technical support for Business Services Division, providing expertise on Canon multifunction products, printing, color matching, and software integration with products such as Microsoft Office, Lotus Notes, and Outlook.○ Responsible for deployment of multiple MFDs at client locations with regards to network connectivity, print driver deployment, and on.

New York, NY

Desktop & Network support Analyst for over 100 users in the New York office○ Provided on site support for PC laptops & desktops○ Network connectivity on Novell and Microsoft Networks○ ccMail, Lotus Notes support○ Microsoft Office support○ Network Printing○ WYSE and Citrix access support

New York, NY

Systems Support Engineer○ Provided connectivity support for clients using Canon imageRUNNER devices in both printing and scanning.○ Managed printer deployments for clients and IT Depts.○ Assisted Canon Service Technicians with network connectivity and print management○ Managed technical escalations on imageRUNNER products with Canon USA Systems Engineering

New York, NY

B&W Service Technician for Canon Solutions America on NP and imageRUNNER products○ Provided technical support and repair on MFDs for copying and printing○ Replaced parts and managed parts inventory○ Worked with clients to support printing and copying needs as well as end user training○ Provided daily reports of technical activity○ Invoiced billable work.

Grand Forks, North Dakota Area

Systems Support involving Electronics, Electrical Engineering, Air Conditioning & Refrigeration & Diesel Mechanics in the Strategic Air Command & Nuclear Missile field of the United States Air Force

Electrical Engineering

High School, Electrical And Electronics Engineering, 12

Electronics and Electrical Engineering Study