John Villane Ii Email and Phone Number
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John Villane Ii personal email
When working on a project, I always think about the people my work will be affecting on a project, I always think about the people my work will be affecting and try to provide solutions that will make their jobs easier and better while allowing them to be more effective. I also never ask people to do any work that I would not do myself. This is a practical approach to business that builds trust…something I think is essential in the workforce. For me, it has produced a record of achieving results and contributing to the health and success of each past employer, the company’s daily operations, and the ability to produce software for a variety of internal and external customers.During 20+ years of experience, I have used my combination of analytical, technical, customer support, and project management skills to provide innovative yet practical solutions to all kinds of problems. This has resulted in successful projects in multiple areas and with a focus on SAP and cloud-based solutions.As a team-oriented employee and project leader, I love working with peers and stakeholders to define the best solution. I am adept at building rapport and delivering information to all levels of the organization (from executive leadership to line staff) and have lead teams through all phases of the project lifecycle. I believe the best work comes when people work together toward a common goal.
Cloud Consulting Service Llc
View- Website:
- cloudconsultingservicellc.com
- Employees:
- 2
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Senior Crm And Cloud Project And Program ArchitectCloud Consulting Service LlcBurlington, Nj, Us
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Senior Crm & Cloud Project/Program ArchitectCloud Consulting Service Llc Mar 2016 - PresentBurlington New Jersery• This position was actually multiple roles: Technical Leader, Project/Program Manager, and Integration SME. • I provided hands-on application and data management support, training, and problem solving for suite of operations and production applications. • There was an extensive focus on being a bridge with project stakeholders and C-level executives to gather, analyze, design, and implement new business requirements and confirm current technologies were updated where necessary for optimal performance. • I maintained contact with all affected parties to ensure regulatory compliance and provide updates on project status.• In total, our team ensured that everything was delivered according to the project timeline and budget.Some of my major projects during this time, included:• Partnering with business and technical teams on many non-standard and unique business programs/projects and using creating problem solving techniques to deliver actionable output and reporting.• Implementing a solution for checking duplicate business partner master data management, then saving records to improve creation and consistency of corporate business partner master data.• Re-engineering CRM business processes with standard CRM Web UI framework functions, which streamlined business operations
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Senior Program Manager & Project ManagerMaines Paper And Food Service, Inc. Apr 2017 - Dec 2019Conklin Ny• Most recently, I filled a senior-level position where I evangelized, improved, and optimized corporate IT programs and projects enterprise-wide. • The project work covered initiatives from concept to implementation, with a focus on defining client and corporate needs and developing/designing strategic plans and strategies that aligned with stakeholder expectations.• I performed cost/benefit analysis as a basis for estimates and created the resource projects, scope, timeline, and schedule. • There was a focus on documenting project objectives, defining team roles, and ensuring tasks properly used resources. • I actively tracked and reported on progress against plan, quickly escalating and identifying issues to ensure timely, quality completion of all deliverables. Some of my major projects during this time, included:• Directing multiple strategic Agile IT business programs and projects for CRM and analytics, including implementing SAP Cloud for Customer Solution to replace the On-Promise SAP CRM Solution that dated to 2010.• Overhauling the service component for the complaint process by re-engineering C4C, improving processes for sales reps to properly use the software and customers to self-service. -
Technical Quality Manager/ It Project ManagerSap Oct 2014 - Feb 2016Newton Square Pa• This position capitalized on my skills overseeing program/project management and directing daily operations/development for data warehousing, business intelligence (BI)/analytical reporting, information security, and application development. • My responsibilities covered gathering inputs from client leadership and partner teams, roadmapping and prioritization, promoting best practices, and mentoring and team management. • Additionally, I provided technical guidance and support to multiple large accounts on software optimization services, managing showstopper issues, and driving problems to resolution.Some of my major projects during this time, included:• Leading, to successful conclusion, various Premium Engagement Services for the company’s Max Attention Customers.• Rolling out Innovation Control Center (ICC) for customers in the North American Region, reducing total cost of ownership for new software implementation.• Providing proactive support that prevented unplanned outages by carefully examining systems to identify potential problems before effects were felt. -
Senior Instructor And Global ArchitectSap Apr 2007 - Sep 2014Newton Square Pa• I was selected for this position due to my extensive knowledge of SAP products/solutions used to conduct SAP training seminars in large class environments as well as online/virtual delivery.• My responsibilities included teaching all SAP CRM Education Curriculum, including Industry Specific Solution for Utilities (ISU), Campus Management, SAP Sales and Distribution (SD) class, and SRM Education Curriculum. Some of my major projects during this time, included:• Teaching 2300 students in 7 years while maintaining a TRA score of 6.4, on a scale of 1 to 7.• Preparing 700 students who received CRM Associate Certification.• Developing a curriculum for CRM courses as well as Cloud for Customer Solution.
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Senior Consultant For Pre-Sales SupportSap Mar 2004 - Apr 2007• In this role, I often traveled with the sales team to client sites to assess existing system and recommend solutions to achieve specific goals. • I performed fit gap analysis, workshopped to gather current business processes, and defined solutions that could be implemented within existing processes and systems. • I also investigated and resolved system performance issues around Marketing Segmentation. Some of my major projects during this time, included:• Assisting with closing numerous sales by recommending solutions and solution enhancements using CRM Marketing, Interaction Center, and Service Management in various industries/environments.• Earning trusted advisor with a client, resulting in SAP acting as prime for additional projects and generating incremental income.
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Senior ConsultantSap Jan 2001 - Mar 2004• I directed all program/project activities from contract award through data and hardware delivery, providing project planning assistance using MY SAP methodology concept throughout the SDLC within team of 5 developers and 10 functional consultants. • This included collecting requirements and facilitating client validation and user sign off while managing and completing all functional specifications from requirements and development to implementation and sign-off. • I also provided technical leadership to business groups and executives, presented to the business community, and ensured projects met customer expectations.Some of my major projects during this time, included:• Partnering with the SAP Development Team and leading multiple integrations of Campus Management 4.72 and CRM 4.0 in various situations, including using CRM Middleware concept and working with admission and recruitment functionality.• Designing solutions, configuring versions of, and implementing various aspects of CRM, including Service Request and Service Contacts, Usage Base Billing, Intellectual Property Management, Marketing Campaign Management, and Sandbox.
John Villane Ii Skills
Frequently Asked Questions about John Villane Ii
What company does John Villane Ii work for?
John Villane Ii works for Cloud Consulting Service Llc
What is John Villane Ii's role at the current company?
John Villane Ii's current role is Senior CRM and Cloud Project and Program Architect.
What is John Villane Ii's email address?
John Villane Ii's email address is jv****@****ter.net
What skills is John Villane Ii known for?
John Villane Ii has skills like Erp, Business Process, Integration, Sap, Crm, Business Intelligence, Sap Erp, Requirements Analysis, Sap Crm, Enterprise Resource Planning, Sap R/3, Sap Netweaver.
Who are John Villane Ii's colleagues?
John Villane Ii's colleagues are John Villane.
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