John Kriel Email & Phone Number

Vaal Marina, ZAR

Edenvale, Gauteng, South Africa

Gauteng, South Africa

Edenvale, Guateng, South Africa

Manage technicians refurbishing unitsInstall and maintain networkWarehouse staff ManagementRemote supportServer maintenance DNS,.User setups Exchange server, Active directory Exchange serverBackups of users and servers and printer installations.Training of staff: ICT, Office, PC and Printer Troubleshooting and installationsNovember 14 – 25 2011 Kempston.

Sales: cold calling, Telesales and counter sales.Warranty claims: Epson, Philips, SamsungWarranty Repairs: Epson printers, Samsung LCD and printers, multi -function units, Philips monitors.Business developmentLogistics: Collections at clients, arranging collection and delivery by courier etc.Stock controlFinancesAdministrationAuditing of assetsHR in.

Warranty Claims ValidatorPerform the subjective technical validation of claims, claim compilation and claim validity.Initiate and prioritize corrective action for anomalies or invalid claims.Compile and distribute reports as requested.Process and communicate debits and credits of components claims to dealers.Resolve process and communicate disputes.

Collections of units and logistics from several major companies in Easter CapeRefurbishment of all collected units.Development custom product packages to supply: Support and equipment to new users of the IT market.Internet, network and computer support on Windows 95, 98, Server 2003, XP and some Linux. Trained 5 learners in ISET SETA, PC Support technician.

Installation of All ANC public community offices Computers, Internet and network in The Eastern Cape.Network Support and installation.Refurbishment of all collected units.Sales of Computers.Technical support.Internet and E-mail support.Experience in OS installation, DOS, windows3.11, windows95, 98, 98SE, Millennium edition, Windows 2000, Server 2002.

Responsibility for adherence to SLA with SAPO.Training of machine operators.Maintenance and installation of Letter coding machines, letter sorting machines and stamp cancelling machines.Stores auditing and running. Implemented ISO 9001 management system.Weekly review meetings with regional directors and other stake holders.Replace faulty component on.