Role listed
Prosper It
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John W. Email & Phone Number
Vp of Service Delivery
at
Prosper IT
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✓ Verified August 2026
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Profile completeness 86%
Who is John W.? Overview
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Quick answer
John W. is listed as Vp of Service Delivery at Prosper IT, based in Fort Wayne, Indiana, United States. AeroLeads shows a matched LinkedIn profile for John W..
John W. previously worked as Vice President Operations at Accent Consulting and Operations Manager at Accent Consulting. John W. holds Associate'S Degree, Computer And Information Systems Security/Information Assurance from Ivy Tech Community College.
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Email format at Prosper IT
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Prosper IT
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Profile bio
About John W.
A dynamic and results-oriented IT leader with a proven track record of transforming IT operations to drive efficiency, innovation, and growth. With a "people-first" leadership approach, I prioritize the success and professional development of my team to achieve outstanding results. Leveraging 10 years of experience, I have streamlined service desk operations, implemented ITIL best practices, and facilitated cross-departmental collaboration to align IT initiatives with business objectives.Key Achievements:- Successfully structured and streamlined the Service Desk, leading to the one of the most efficient operations in company history.- Established departments and roles to foster professional development and career advancement opportunities for team members.- Implemented a Customer Success Manager/Partner Success Manager role, improving internal sales and preventing customer satisfaction issues.- Transitioned IT operations to ITIL format, enhancing efficiency, reporting, and overall performance.- Introduced a new CRM system tailored to business needs, enabling precise billing, improved ticket categorization, and enhanced KPI tracking.- Implemented a monthly meeting for department heads, fostering collaboration and prioritization of IT initiatives.- Led the transition to becoming an RPO for CMMC compliance.Leadership Style:I believe in empowering the team members to excel by providing autonomy within their roles while fostering a culture of collaboration and continuous learning. My approach centers on open communication, trust, and accountability, ensuring that everyone's contributions are valued and recognized.Future Goals:My long-term vision is to position our organization as a leader in AI adoption, driving further efficiency gains and cost reductions to enhance profitability. I am committed to staying at the forefront of industry trends and technologies to drive continuous improvement and innovation within our IT operations.
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Prosper It
Website
AeroLeads page
8 roles
John W. work experience
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Vp Of Service Delivery
Most businesses struggle with getting the most out of their technology. Because IT is so complex and changes so fast, it is hard to know what to invest in, resulting in frustration, downtime, and surprise expenses. By understanding your business and your goals, Prosper IT helps you cut through the clutter to choose the right technology so you can protect yourself from disaster and leverages IT to grow your business and prosper.
Vice President Operations
Apr 2022 - Oct 2024
Operations Manager
Jul 2021 - Apr 2022
Director Of It Service Management
Nov 2020 - Jul 2021
Regional Information Technology Manager
Jul 2015 - Nov 2020
Service Desk Manger
May 2015 - Feb 2020
Field Service Representative
Hill-Rom
I was responsible for repairing hospital beds replacing power control boards, hydraulic valves and other assorted repairs. I also maintained capital contracts for surrounding hospitals.
Dec 2004 - Jul 2015
1 education record
John W. education
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Ivy Tech Community College
FAQ
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What company does John W. work for?
John W. works for Prosper IT.
What is John W.'s role at Prosper IT?
John W. is listed as Vp of Service Delivery at Prosper IT.
Where is John W. based?
John W. is based in Fort Wayne, Indiana, United States while working with Prosper IT.
What companies has John W. worked for?
John W. has worked for Prosper It, Accent Consulting, Corsica Technologies, Symplexity, and Hill-Rom.
How can I contact John W.?
You can use AeroLeads to view verified contact signals for John W. at Prosper IT, including work email, phone, and LinkedIn data when available.
What schools did John W. attend?
John W. holds Associate'S Degree, Computer And Information Systems Security/Information Assurance from Ivy Tech Community College.
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