Accomplished Information Technology leader who leverages strong technical skills, interpersonal skills and teamwork to achieve business goals and to insure customer success. Known for his ability to define a vision and to implement it. An open-minded and entrepreneurial individual skilled at delivering positive results and achieving customer goals. Ability to leverage a foundation of System Development Life Cycle and Project Management skills and a passion for Business Intelligence to provide leadership in system implementation philosophy.Looking to join a company that partners with clients to achieve joint success. A company that hires and retains outstanding talent and provides them with the tools and empowerment to deliver outstanding results.
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Customer Experience ManagerDatavalet Apr 2022 - PresentToronto, Ontario, Canada -
Managing DirectorWager And Associates Consulting Inc. Jul 2018 - PresentToronto, OntarioExperienced Customer Experience Consultant.
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![[24]7.Ai](https://cimg.aeroleads.com/ln/logos/bc/360383f9a2cd3d0e58a69435336deccb.jpg)
Director, Conversational Designer[24]7.Ai Jun 2016 - Jul 2019Toronto, Canada Area -
Senior Director Professional Services & EducationBlueprint Software Systems Jan 2015 - Jan 2016Toronto, Canada AreaLed a team of Consultants and Education specialist who were tasked with servicing Blueprint customers. Provided the vision, strategy and execution that insured Blueprint customers were successful with the adoption the Blueprint Software for Requirement Management. Worked closely with customers to understand success and how Blueprint fit into the success criteria. Managed P&L and achieved financial goals. -
Director Of OperationsPeter Igel Food Products Inc. Nov 2009 - Jan 2015Responsible for a team of Sales Assistants and Logistics Specialists who coordinated the movement of goods around the globe. Worked closely with customers to develop schedules and success criteria. Insured that customer requirements were met every time. Worked with customers to address issues both with the Peter Igel team and with 3rd party vendors. Responsible for submitting yearly budgets to the board for approval. Worked with the Executive team to review priorities and insure that the corporation has the resources and direction to deliver on those priorities. Worked with suppliers and customers to finalize contracts and to resolve disputes.
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Vp Professional ServicesNorth Plains Systems Jan 2008 - Nov 2009A member of North Plains’ executive management team. Directed and controls the global consulting activities for the company. Worked closely with customers to understand their goals for the deployment of North Plains software. Worked closely with support and development to meet customer needs. Provided leadership and guidance during the sales cycle and active involvement in contract negotiations. Provided operational leadership and vision to expand North Plains’ professional services business. Developed 3rd party partner relationships to supplement the teams services capabilities. Led a team of 10+ consultants and project managers to achieve P&L goals and commitments to stakeholders. -
Vp, Business ServicesHummingbird Software Apr 2005 - Oct 2006A member of Hummingbird’s senior management team for North America. Directed and controlled the consulting activities for Hummingbird’s North American operations. Worked with customers to understand their success criteria for the deployment of Hummingbird software. Insured that each project achieved the goals defined by the customer. Provided leadership and guidance during the sales cycle and active involvement in contract negotiations. Led a team of 50+ consultants and managers to achieve P&L goals and commitments to stakeholders. -
Snr. DirectorPeoplesoft Nov 1994 - Jan 2005Provided leadership to managers of seven teams of 40 staff, in supplying consultants to fulfill customer implementation project requirements. Worked with North American senior management to evaluate services pipeline, evaluate needs, resolve issues and provide general vision for future resource direction. Worked with Customer project teams to develop staffing plans to meeting rollout strategy for PeopleSoft Software.
Frequently Asked Questions about John Wager
What company does John Wager work for?
John Wager works for Datavalet
What is John Wager's role at the current company?
John Wager's current role is IT professional.
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2hotmail.com, nectarandco.com1 +61 2 9XXXXXXXX
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2oregonstate.edu, ece.orst.edu -
6gmail.com, gmail.com, ymail.com, galileosounds.com, yahoo.com, galileomediaarts.com5 +140698XXXXX
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