John Waller Email & Phone Number

Huntsville, Ontario, Canada

Key Accomplishments:☑ Updated the family program to allow for virtual participation using Teams. ☑ Increased the capacity of treatment beds (from 21 to 38).☑ Participated in the development of existing programs. Duties:☑ Collaboratively assist the Managers and Executive Director in the efficient operation of the centre and ensure clients have access to programs, treatment processes, aftercare, and any relevant family-related services.☑ Oversee client screenings and admissions, ensure compliance with policies, and manage admission coordination.☑ Conduct case reviews, file audits, and provide staff support, emphasizing program effectiveness. The role involves employee training, evaluation, supervision, and performance appraisals.☑ Inform others about incidents and facilitate client aftercare meetings.☑ Consistently ensure effective and efficient programming of addiction services, delivered in a timely manner, industry, and discipline-specific best practices, and evidence such as clinical outcomes, client & family satisfaction, and experience data.☑ Evaluate and advise on organizational service delivery needs, workflows, and efficiency enhancements for optimal business functionality.☑ Ensure program development and clinical practices are aligned with clinic values and goals.☑ Develop and implement the Distant Aftercare and Family Program, including evaluation of these programs.☑ Monitor and document client interactions and behaviors in real-time.☑ Provide clinical supervision to ensure programing is delivered to the highest standards.☑ Provide training and support to new staff and students.☑ Provide leadership for addiction services targeting adult clients.☑ Implement and maintain policies to uphold clinical best practices.☑ Manage urgent and crisis client referrals, monitoring caseload data to optimize workload distribution.☑ Assist with recruitment and selection of new employees.☑ Serve as a Member of the Health and Safety Team.

Key Accomplishments:☑ Secured four long-term relationships with private schools in the Toronto region to boost revenue (approximately $250,000 on an annual basis).☑ Rebuilt relationships with contractors to expedite camp repairs, etc.Duties:☑ Ensured the year-round camp facility was safely operated and maintained to maximize its effective use by campers, renters, staff, and volunteers.☑ Oversaw the implementation, evaluation, and/or monitoring of special projects, ☑ Reviewed, analyzed, and informed on organizational/service delivery needs, workflows, and efficiencies and recommended actionable solutions to support the most effective and efficient business functions. ☑ Participated in the development of the camp’s annual service delivery operating plan, as well as tracked and reported on progress throughout the year.☑ Developed and implemented an annual budget(s) for services and staffing. ☑ Reviewed, analyzed, and communicated relevant monthly variances and performance data. ☑ Implemented policies and procedures to ensure best practices meet or exceed guidelines.☑ Completed regular monitoring and evaluation of Muskoka Site.☑ Developed and oversaw Rental Program at Muskoka Site.

Key Accomplishments:☑ Increased revenue by 20% over a two-year period ☑ Embarked on a marketing campaign via Google and attended local events to market the company in an approximately 30-kilometer radius of Huntsville.Duties:☑ Monitor construction sites for compliance and conduct inspections.☑ Ensure installations meet Ontario Building Code.☑ Provide written feedback to customers and supervise/train employees.☑ Coordinate services and manage restoration projects.☑ Design plans and secure permits.☑ Oversee multiple projects and providing project management.☑ Review plans for building department approval.☑ Estimate project costs and develop/implement annual budgets for services and staffing.

Huntsville, Ontario, Canada

Key Accomplishments:☑ Previously managed a staff of 40 (2017 - 2020) and managed five different offices in the northeast of the province.☑ Developed a program that was approved by the Ministry of Community, Children, and Social Services. Increased access to services to kids with autism in northern Ontario. ☑ Developed a program for pre-kindergarten children that allowed children to access therapy in a socialized classroom if they didn’t meet their kindergarten milestones (reading, writing, social development) or if they had ADHD, autism, or other developmental disorders. This was done in partnership with Near North Children’s Aid Society, Near North Public School Board, Catholic School Board, One Kid’s Place Treatment Centre, and The Early on Centre. Presented the program to the Ministry of Education and then they rolled out this program to five other school boards in the province.☑ Developed culturally sensitive programming for northern communities, specifically teaching children with autism. Worked with elders, school principals, and other members of the community. ☑ Chaired a coordinated service planning committee for the Northeast of the province. Elected to this position. Focused on ensuring timely access by streamlining services.☑ Refer to resume for full scope of duties.

Aurora, Ontario, Canada

Duties:☑ Played a key role in implementing an autism program and hired 40 staff members and worked collaboratively with three partner agencies. ☑ Ensured effective and efficient programming of Autism Services, delivered in a timely manner respecting budgetary parameters, established policies, industry and discipline specific best practices and evidence such as clinical outcomes, client & family satisfaction and experience data. ☑ Participated in the development of existing programs. ☑ Reviewed, analyzed, and informed on organizational/service delivery needs, workflows and efficiencies and recommended solutions to support most effective & efficient business functions. ☑ Ensured program development, clinical practice and clinical service philosophy was consistent with the vision, mission, and values of the agency. ☑ Participated in the development of the Centre's annual service delivery operating plan, as well as tracking and reporting on progress throughout the year.☑ Collaborated across the Region with multiple agencies, school boards and other providers to develop and review annual service delivery. ☑ Effectively establishes effective working relationships with multi-stakeholder to ensure integrated/ seamless service delivery, and service delivery planning for children and youth.☑ Developed and implemented an annual budget(s) for services and staffing. ☑ Review, analyze and communicate on relevant monthly variances and performance data.☑ Provided program and service specific leadership and direction for the development and provision of quality services for children, youth, and families. ☑ Implemented policies/procedures to ensure clinical practices meet or exceed guidelines.

Toronto, Ontario, Canada

Autism Program

Bachelor Of Arts - Ba, Behavioral Sciences

Building Inspection, Building/Home/Construction Inspection/Inspector

Behavioral Sciences

Non-Profit/Public/Organizational Management