John Ward Email & Phone Number

My background includes serving as a customer service associate within Technical Support, Sales, Retail, call center.and hospitality environments as well as experience and training in housing repair & maintenance,security and the South African Police Service.Previously, I worked within high-volume customer-support call centers for an Internet Service Provider as wellas a major gym and fitness company.In these positions, I demonstrated the ability to resolve a variety of issues and complaints (such as Internet,email, hosting, billing disputes, service interruptions or cut-offs, repair technician delays/no-shows andequipment malfunctions). I consistently met my sales targets.In addition to this experience, I gained considerable customer service skills during my employment inHospitality and Retail.I also bring to the table strong computer proficiency in Microsoft, Linux, CRM databaseApplications and Server Administration.I am a willing and hard-working individual who enjoys a challenge. Self-confident, conscientious & reliable withstrong organisational & communication skills, able to work under pressure without supervision and I amconfident that I can offer you the customer service, communication and problem-solving skills.