Manage SCCM Current Branch system for 10,000 endpoints. Image Development and Deployment, Application Packaging, SSRS Report Writing, OS packaging and updating, desktop and server patching, Office 365 Packaging and updating. New acquisition integrations. Modernization initiatives. Intune in Hybrid Mode.

SCCM AdministratorExchange 2010Frontrange HEAT

Exchange 2007 ClusterActive Directory Sonic Wall E-mail security & Cisco IronportMS Windows 2003 & 2008 Server supportMS ForefrontEquallogic SANCisco VOIPSharePoint 2007 & MOSSAdministrationWSUSSCCM AdministratorISA Cluster

Support of AutoCAD 2002-2008, ADT 2006-2008, Microstation, Revit MEP, Revit Architecture, Sketchup, Photoshop, 3DS MAX , RAM, StaadMaintain servers. (NT, 2003, Exchange 5.5, Exchange 2007, Citrix Metaframe, VPN, Veritas Backup Exec., Equalogic SAN, SQL,SMS)General hardware and software support. (XP, Office 2003, Desktops, Laptops)Active DirectoryMigration of site from Windows 2000 to Windows XPWorkstation and Server standards committee

Provide general desk-side support for 150 clientsHardware and software support of lab equipmentIntegrate lab equipment with computer environmentAssist level III support with remote repairsMigration off site from NT to Windows 2000

Managed 15 level 1 and 2 technical support representatives as well as customer service staff Supervised hiring, scheduling and training of all technical personnelOrdered all equipment and linesAided the planning and implementation of the company's wireless internet strategyReworked company policy on domain management to save the company thousands of dollars per month in registration fees

Worked with corporate customers to design and implement account strategies Create Set up and configured connections for ISDN, Frame-Relay, T1, T3 and ATM connectionsLead tech for web servicesConfigured all in house servers and routersProvided general phone support for Internet Service providerHelped customers install internet software including dialup-up, E-mail, browsers and various other third party software on both Macintosh and Windows systemsSet up and helped customers with FTP and Web sites on IIS and Orally web serversDesigned and wrote company Intranet site for the Tech support staff procedures and walkthroughs for trainingTrained new level 1 tech support staffFully automated entire system for company-wide backup policies and procedures