A highly accomplished and commercially astute Senior Executive with a Diploma from The IoD and a wealth of transferable operations and commercial leadership skills gained throughout a progressive career path operating in the Property Insurance, Building Services, and Property/Facilities Management sectors. Substantially experienced managing budgets of £50M, leading operations of up to 500 staff and interfacing regularly with executive team, political and key outsourced partner stakeholders. Expertise includes operations and project management, developing Service Delivery excellence, mentoring teams and individuals, and reinforcing strict QHSE standards; regularly evidenced through the delivery of challenging and complex revenue and profitability objectives. Highly credible, with a proven record of success delivering multi-faceted services, introducing new technology solutions to drive business improvement and addressing the key strategic, operational & financial levers to transform and turnaround underperforming business units. Renowned for adopting a customer focused, results oriented and collaborative leadership style; one that mentors, empowers and motivates teams and individuals to challenge the status quo and deliver performances which consistently exceed the organisational expectations.
Listed skills include Claims Management, Property Damage, Insurance, Claim, and 27 others.