John Watts

John Watts Email and Phone Number

Associate Director of Homecare at Abri Group @ Abri Group
John Watts's Location
Plymouth, England, United Kingdom, United Kingdom
John Watts's Contact Details
About John Watts

Highly accomplished, strategically focused property service associate director with a proven track record delivering data lead performance. A leadership expert who champions a customer centric approach, sharing of best practice to drive significant improvements to team performance, optimising structures and driving efficiencies (vfm). Naturally assumes ownership and thrives in fast-paced, demanding and changing environments.A change and transformation expert with significant merger experience with a focus on operational excellence. Builds lasting, mutually beneficial relationships with internal and external stakeholders to share best practice, driving process and performance improvements. Possesses the drive, experience, strategy and passion to deliver value for money, customer focused operational delivery.

John Watts's Current Company Details
Abri Group

Abri Group

View
Associate Director of Homecare at Abri Group
Website:
abri.co.uk
Employees:
245
John Watts Work Experience Details
  • Abri Group
    Associate Director Of Homecare
    Abri Group Feb 2021 - Present
    Eastleigh, England, United Kingdom
    Member of the Operations Leadership Board, Co-Chair of the Property Service Board.Responsible for the operational delivery of Responsive Repairs, Scheduling, Empty Homes, Estates, Grounds Maintenance, Damp, Mold & Disrepair. Joint responsibility for the Building Safety, Compliance, Fire, FRA and Central Support ServicesDirect Budget responsibility for £45m and collective responsibility for Homecare £85mLeadership of Significant high performing DLO of 460 trades.Ownership of supply chain of both material suppliers and specialist contractors to support and enhance inhouse delivery model.
  • John R Watts Consultancy Ltd
    Lead Consultant
    John R Watts Consultancy Ltd Jan 2019 - Feb 2021
    United Kingdom
    Provided Interim consultancy services to Social Housing sector, specialising in property services and operational delivery.Initial Interim Contract to lead Yarlington Housing (YPS) to support sickness absence at director level.Contracted to Radian to write the Property Service business case for merger with Yarlington.Interim contract to head up Radian’s Property service team. Went through merger into Abri and stayed on contract terms through the Covid pandemic planning the reduction of service & the recovery back to BAU post pandemic.March 2021 Joined Abri on permanent employment.
  • Livewest
    Head Of Service Operations, Repairs
    Livewest Apr 2015 - Dec 2018
    Southwest
    Transitioned service to in-house solution through the strategic leadership of over 200 employees to oversee Harmonisation; delivered new service level agreements for 25,000 properties with a £18m reactive repairs and void budget.Redesigned operational service model and developed a new, scalable work stream model focused on delivering a robust operational model which prepared the business for growth through an expected merger period.Planned and delivered new work stream structure to improve efficiencies; streamlined and optimised service areas to ensure delivery of 80,000 responsive repairs per year, minor works and improved customer experience significantly.
  • Mears Group Plc
    Senior Partnering Manager
    Mears Group Plc Mar 2014 - Apr 2015
    Southwest England
    Took ownership of contract during a particular difficult relationship; successfully negotiated an end to impasse, built trusted partnerships with stakeholders to improve relationships and led operational and financial delivery.Provided strategic leadership to successfully deliver maintenance services for £10m combined contract value; championed individual development for 85 staff to ensure effective management of 10,000 properties.
  • Airtech Environmental Services Limited
    Director Of Operations
    Airtech Environmental Services Limited Feb 2011 - Mar 2014
    Somerset
    Damp, Mold & Condensation solutions company specialising in Social Housing sector.Member of Board of Directors.Developed a range of new operational policies and procedures; created an in-house team covering Southern England to enable the realisation of ambitious business growth targets. Created a new product manufacturing and test facility; ensured project completion in-line with business needs whilst remaining fully compliant as a facility and production line. Created a new field service team with a blend of employed and contracted installers across the UK; developed internal performance targets OPI’s and KPIs to ensure successful service delivery.
  • Mears Group Plc
    Regional Partnering Manager
    Mears Group Plc Apr 2008 - Feb 2011
    South West
    * Mobilised contracts for Exeter City Council and Devon & Cornwall Housing; identified and negotiated commercial property, set up and deployed branch operations.* Direct responsibility for 4 branches, 6 direct reports and 200 trade reports. * Managed service delivery for bespoke maintenance contracts to local authorities; managed TUPE in process of outgoing contractors and onboarding process for new workforce.
  • John Nicholls Builders Ltd
    Director Of Operations
    John Nicholls Builders Ltd Feb 2002 - Mar 2008
    Truro, United Kingdom
    SME Construction Company - House builder
  • Hughes Network Systems
    General Operations Manager, Emea
    Hughes Network Systems 1996 - 2002
    Milton Keynes, United Kingdom
  • Mercury Communications
    Senior Earth Stations Engineer
    Mercury Communications 1989 - 1996
  • Royal Air Force (Raf)
    Telecommunication Technician
    Royal Air Force (Raf) 1982 - 1989

John Watts Skills

Contract Management Commercial Management Contract Negotiation Change Management Operational Management Project Management Facilities Management Performance Management Construction Management Management Responsive Maintenance Cost Control Business Strategy Procurement Project Planning Customer Service Planned Maintenance Project Delivery Satellite Communications Social Housing Maintenance Security Clearance Building Services Business Planning Resource Planning Budgeting Construction Property Management Leadership Stakeholder Management Property Services Cyclical Maintenance Negotiation Team Leadership Strategic Planning Social Housing Operational Planning Iso Standards Iso 14001 Iso 9001 Hseq Interim Management Management Consulting Strategic Leadership Dispute Resolution Tupe Tupe Transfers Strategy Contract Requirements Performance Improvement Financial Performance Improvement Leading Transformational Change Performance Analysis Stakeholder Engagement Value For Money Continuous Process Improvement

John Watts Education Details

  • Helston
    Helston
    Satellite Telcommunications

Frequently Asked Questions about John Watts

What company does John Watts work for?

John Watts works for Abri Group

What is John Watts's role at the current company?

John Watts's current role is Associate Director of Homecare at Abri Group.

What is John Watts's email address?

John Watts's email address is jo****@****s.co.uk

What schools did John Watts attend?

John Watts attended Helston.

What skills is John Watts known for?

John Watts has skills like Contract Management, Commercial Management, Contract Negotiation, Change Management, Operational Management, Project Management, Facilities Management, Performance Management, Construction Management, Management, Responsive Maintenance, Cost Control.

Who are John Watts's colleagues?

John Watts's colleagues are Kasia Reardon, Nikki Drodge, Katie Audley, Melissa Kenney Mbci, Ambci, Cbci, Emma Calland, Lauren Lathan, John Macklin.

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