Vice President Operations
York, Pa
Led planning, procurement, global sourcing, contracting, manufacturing, warehouse & fulfillment, facilities, and IT teams. Worked with C-level, director, and manager partners to develop & implement corporate strategy. Supported annual production and shipment of >1M items worldwide, with distributors across 5 continents. Coordinated continuous improvement efforts to achieve growth and profit objectives. Key Deliverables Developed comprehensive KPIs supporting Corporate Strategic Plan. Posted Cloud-based KPI dashboards, streamlining tracking and increasing accountability. Instituted supply chain KPIs to consistently maintain 99% - 100% perfect customer order fill rate. Maintained >99% cycle count accuracy in 5 Material and Finished Goods Warehouses. Sourced materials and products internationally, selecting the best sources and Incoterms best suited to the business relationship ( e.g. EXW, FCA, CIP, DDP). Product development ‘gate-keeper,’ ensuring release alignment in stock and production. Built rough-cut capacity plans (RCCP) for 15 domestic and 6 offshore production sources.Strategic Initiatives Boosted sales 18% in 6 months by aligning front- & back-end efforts, bringing the full product portfolio to market 3-6 months earlier than ever before. Implemented S&OP, coordinating Demand Reviews, Supply Reviews, Financial Reviews, and Executive Meetings to maintain >97% in-stock rate. Dropped catalog print & distribution costs $50K annually by refining mailing list. Developed reports showing a decade of customer sales, and led analysis of customers with Marketing and Sales to eliminate dead accounts. Developed ‘Big Data’ demand forecast model lowering obsolete inventory 30% (~$2M) while simultaneously improving product availability. My model used >250K data points from a 5-year sample to accurately project demand 3 months earlier, and improved forecast accuracy 20%. Competitively bid shipping and reduced costs $180K annually.