• Directed 10-12 concurrent projects across 70+ global team members, ensuring on-time, on-budget delivery through Agile and SAFe methodologies.• Enhanced developer workflows by refining CI/CD pipelines, and introducing IaC reducing build times by 90%+.• Spearheaded cloud migrations (AWS, Azure, GCP) for healthcare clients, ensuring 99.99% uptime while meeting HIPAA compliance standards.• Fostered an inclusive, collaborative culture through mentorship of engineering managers, achieving 100% team retention rates.

• Scaled the engineering team from 2 to 9 developers within a year, enabling the on-time delivery of a custom loan processing platform.• Integrated low-code and AI solutions alongside traditional microservice architecture, accelerating delivery timelines and improving business decision-making.• Streamlined DevOps infrastructure, reducing deployment cycles by 90% and improving team velocity.

• Managed customer flow for online secured lending applications • Tuned UX from public application through intranet underwriting and funding.• Customer Experience advocate (Internal & External)• Spearheaded website conversion to mobile first• Increased click-through rates on landing pages by 20%• Agile workplace with weekly Scrum and Continuous Integration• Managed internal and outsourced IT staff• Managed content creation and outsourcing• Used Google Analytics to track events and user behavior• Performed A/B interface testing

• Full Stack .Net development using Code First and SQL Server• Created encrypted document management system• Initiated projects and created design specifications and requirements• Implemented Continuous Integration with TeamCity and deployments with Octopus

• Architected a headless content delivery system supporting multiple platforms (PHP, .NET, Ruby and Salesforce.)• Led remote development teams and executed seamless migrations to cloud-based infrastructure.

• Technology Advocate advising on automation and standardization• Led numerous customer engagements from sales pitch through development to delivery.• Consistently delivered at or above client expectations.• Provided custom software and website development services(.Net, PHP) • eCommerce implementation and customization (nopCommerce, ZenCart, Shopify, ) • Server & Data-center Management• Provided IT Support & Procurement services (desktops and servers)• Managed Vendor relationships• Worked with and managed offshore development• Provided Search Engine Optimization services• Configured Google Analytics and AdWords

• Managed IT Support and procurement for desktops and servers• Provided Data Center support and design services• Managed multi site VPN connectivity over private data lines• Managed dedicated client to data center connectivity• Managed Vendor Support and agreements.

• Engineered, mixed and mastered bands and voice over work• Onsite recording of concerts• Composed original music for jingles and soundtracks

• Lead development team to build one of the largest musician communities on the internet• Technical Product Manager for Musician Finder Service • Technical Product Manager for A&R rating service• Managed entire product/site lifecycle, from concept, to design, to implementation. (Full SDLC)• Worked closely with product development team to create requirements documents and timelines.• Architect of Secure E-Commerce order/subscription system.• Directed engineering through support and development of three web sites with limited resources.• Lead team by instituting standardized practices and procedures (e.g. source control, multi-stage development and test environment, on-call support practices)• Composed service level agreements and procedures for customer service, problem management, disaster recovery, as well as system and network changes.• Forecast strategic personnel and hardware growth requirements. Planned and operated within budget.• Established and integrated third party providers/vendors to meet constantly evolving business requirements and deadlines.• Managed and supervised day-to-day operations of support personnel across 3 departments.• Provided leadership, mentorship, and training to staff.

• Established enterprise wide policy and procedures for server management and tracking.• Created Enterprise Server Support and Monitoring portal that became the heart of global IT operations• Provided automation and tool development for increased productivity of the Operations Service Center (PERL, VB, SQL, ASP, C++). Saved thousands of man-hours. • Provided 24x7 escalation support for servers, desktops, and tooling. • Managed workload for staff of 4. Coordinated team activities to ensure quality support and top-notch customer service. • Remotely Monitored and Managed thousands of servers worldwide• Drove process improvement & documentation• Developed custom server monitors and deployment tools

• Programmed Client/Server database applications using Microsoft Visual Basic and ODBC. • Designed/ created/ maintained databases on Microsoft SQL Server and Sybase. • Developed HTML pages and wrote back-end CGI Scripts.• Setup / configuration of kiosks at trade-show

• Performed software and hardware maintenance as well as troubleshooting for 500+-networked PC’s - MSDOS, IBM and compatibles. Installed and configured Windows for Workgroups• Experience with Novell (group maintenance, adding users, etc.). Network techniques utilizing multiple servers, routers, and hubs, and used both Ethernet and token ring boards.