John Wells work email
- Valid
- Valid
John Wells personal email
- Valid
John Wells phone numbers
Experienced, Reliable and Likable Leader/Engineer/Admin. Excellent resume with 20 years of experience working in large scale enterprises, certified subject matter expert for Apple Technologies and Identity Management.
-
Senior Manager, It Platform EngineeringBoxAustin, Tx, Us -
Manager Ii, It Platform EngineeringBox Apr 2023 - PresentRedwood City, Ca, UsI am a results-driven IT leader with a proven track record in strategic planning, cost optimization, and team leadership. Some of my key accomplishments include: • Spearheaded a comprehensive plan that reduced and consolidated company SaaS and IT Tooling spend by over $2MM within a three-year period. Streamlined the SaaS landscape from almost 200 items to 80 over four years, while enhancing administration efficiency and providing unified views of SaaS spend. • Cultivated strong vendor relationships, ensuring alignment with business budgets and consistently making responsible spending decisions to drive operational efficiency. • Demonstrated leadership by not only overseeing my team but also collaborating with other IT teams to successfully implement Agile/Kanban frameworks across the organization. • Elevated IT security standards by implementing various cutting-edge practices, such as Device Trust, ZTNA, Context-Aware Access, FIDO2/WebAuthn adoption, Crowdstrike security signaling, Passwordless and Next-Gen Identity, BYOD MDM, Privileged Access Management, and more. • Orchestrated the migration of a substantial on-prem Splunk deployment to Splunk Cloud, managing multiple terabytes per day ingestion. The project was executed on time, within budget, and with minimal end-user impact. • Currently leading the development and implementation of a project plan to entirely phase out and decommission legacy identity tooling, including Active Directory. • Consistently surpassed leadership benchmarks in employee satisfaction, engagement, and retention, outperforming other departments within the business. • As head of the Platform Engineering team, I oversee a diverse service catalog encompassing IAM, User Lifecycle Management, SaaS, Client Platform Engineering, Security Tooling, Observability, email, and more. -
Technical Lead Manager - It Platform EngineeringBox May 2022 - Apr 2023Redwood City, Ca, Us -
Sr. It Systems EngineerBox Jan 2020 - May 2022Redwood City, Ca, UsAct as SME for all Apple technologies used by the enterprise.Centrally manage a Mac population of over 3,000 endpoints. This includes supporting the JAMF infrastructure, policy and package creation, and overall health checking of the Mac endpoints.Manage a multi-node JAMF instance, including routine maintenance, upgrades, and health checkingBuild policies to install, upgrade, or remove software from Mac endpointsCreation of configuration profiles to manage settings, and custom extension attributes to provide greater telemetryScripting/tool building to address problems or make changes on a large number of endpointsMDM configuration and management for > 500 iOS devicesWork with the Corporate Security team to ensure best security practices are appliedProvide strong focus on enterprise security and threat mitigationAct as SME for Splunk infrastructure, managing almost 30 nodesAct as SME for Okta identity platformAct as SME for Corporate AWS infrastructureAct as SME for Corporate Google WorkspaceParticipate in management and administration of 190 other services used in the enterprise -
Information Technology ManagerAristocrat Apr 2018 - Jan 2020North Ryde, Nsw, AuResponsible for the IT management of the company’s Austin, Franklin, and Tulsa StudiosAs well as two other smaller sites in Richmond and Southern Oklahoma.Lead a small, agile and geographically diverse team of engineers to deliver excellent IT and customer service within prescribed guidelines, SLAs and budget.Serve as principal engineer for the company’s Apple technology stack, managing all aspects of the apple fleet and Jamf MDM platform for approximately 1500 devices globally.Oversee all aspects of studio technology including infrastructure and IT service delivery.Develop, plan and implement a fiscally responsible IT budget for the studios under my supervision.Foster outstanding vendor relationships to ensure that business budgets are keep in line and responsible business spending decisions are made.Provide mentorship, training and guidance to the team in an effort to further career development and internal mobility. -
Sr. Client Systems EngineerCondé Nast Apr 2007 - Feb 2018New York, Ny, Us• Served as Technical Lead• Managed, administrated and scaled global fleet of MDM connected devices (macOS, Windows, iOS and Android)• Wrote tools to automate application distribution and management • Researched, tested and created enterprise standards for hardware and software• Designed detailed monitoring and reporting dashboards for the fleet and related infrastructure.• Continuously challenged the status quo and pushed the envelope with solutions that made our users more efficient and effective. Identified and removed friction wherever it existed and brought delight to our users.• Mentored, up leveled, and trained junior members within engineering and the TSC team• Created tooling for several automations across the platform• Extensive, hands-on experience managing and remediating macOS, Windows 10, or Linux (CentOS, RHEL) at enterprise scale• Acted as escalation point for remote offices overseas in, Paris, Milan, Tokyo, etc• Experience with MDM software: LanRev, LanDesk, SCCM, JAMF, MobileIron• Managed infrastructure as code using Ansible• Managed Cisco VOIP Telephony (CUCM, Unity and UniMax)• Extensive experience in procurement, hardware, software and services for enterprise technology. -
It ManagerK. Mengel Enterprises Jan 2004 - Jan 2006Maintained IT infrastructure for multiple offices.Trained internal customers on systems and software as well as providing technical support whenneeded.Performed maintenance on all systems. Including Windows 2003 Servers, Desktops, Notebooks, and Large format print equipment. All to ensure 99.9% uptime.Provided setup and support to all mobile computing initiatives such as Blackberry and WindowsMobile devices.Managed Avaya Partner Telephone systems.Managed the asset lifecycle and replacement needs of technology within the company.
-
Final Media ManagerOmnidox Inc. 2002 - 2003Duties and Responsibilities● Responsible for managing the day to day tasks of creating Client deliverable databases in a timely and accurate manner.● Trained in most leading litigation support packages. (Summation, Concordance, Ipro, Sanction, Ringtail, Etc.)● Handled large complex Client projects daily, many exceeding well over one terabyte of data in size.● Managed one of the company’s largest Client ALS cases for a multinational Pharmaceutical company.● Ensured that all jobs were properly endorsed, OCR’ed, Coded, and that Certified Load Files werecreated to exact specifications per client request. Worked closely with all departments to ensureproduct exceeded company standards.● Provided quality assurance and data verification as necessary.● Conducted workflow analysis and provided daily and weekly status updates to Project Managers andClients● Under supervision of the National Director of ALS and Director of IT created training and standardsprogram as well as manuals for Automated Litigation Support and rolled the program out to all field offices.
-
Technical Support TrainerRcn Feb 2000 - Feb 2002Princeton, Nj, UsDuties and Responsibilities● Developed courseware for training sessions and deployed it in a timely fashion.● Assisted with the continuation of training after initial courses were complete.● Trained the internal systems of the company to groups of 10 to 25 people at a time.
John Wells Skills
John Wells Education Details
-
University Of PhoenixInformation Technology -
Future Media ConcepsIcnd 1
Frequently Asked Questions about John Wells
What company does John Wells work for?
John Wells works for Box
What is John Wells's role at the current company?
John Wells's current role is Senior Manager, IT Platform Engineering.
What is John Wells's email address?
John Wells's email address is wo****@****ail.com
What is John Wells's direct phone number?
John Wells's direct phone number is +130283*****
What schools did John Wells attend?
John Wells attended University Of Phoenix, Future Media Conceps.
What skills is John Wells known for?
John Wells has skills like Microsoft Office, Troubleshooting, Digital Media, Mobile Devices, Publishing, Windows, Help Desk Support, Ipad, Iphone, Ios, Cisco Call Manager, Apple Certified.
Who are John Wells's colleagues?
John Wells's colleagues are Norlito Soriano, Yauheni Nikanovich, Ron Williams Jr. 🔒, Charles Norman, Shivang Mangal, Jeshua Rodriguez, Roberto Guzman.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial