John Wendel Email & Phone Number

Provided strategic advisory services to retail businesses, focusing on operations, merchandising, and customer experience enhancements to drive profitability and efficiency.Conducted comprehensive operational audits, identifying inefficiencies and recommending actionable solutions to improve store-level and organizational performance.Developed tailored training programs for store managers and employees, improving team engagement, productivity, and customer satisfaction.Collaborated with executive teams to create and implement new retail strategies, including market positioning, pricing models, and inventory management solutions.Advised on P&L management and financial planning, helping clients optimize budgets, control costs, and achieve revenue growth targets.Directed store redesign and layout projects, resulting in enhanced customer flow and increased sales per square foot.Supported clients in launching new store locations, including site selection, staffing, and operational setup, ensuring seamless integration into existing business models.Delivered data-driven insights on customer behavior and sales trends, enabling businesses to make informed decisions on merchandising and marketing.Assisted clients in navigating organizational change, including restructuring and realignment efforts to improve efficiency and reduce overhead costs.Conducted market analysis to identify opportunities for growth and expansion, providing actionable recommendations to penetrate new markets.

El Dorado, Arkansas, Us

Dynamic field operations leader with full P&L responsibility for 12 districts and over 100 stores across multiple states, generating $900MM in annual revenue. Spearheaded strategic initiatives to optimize operational performance, streamline processes, and drive profitability while ensuring alignment with corporate goals.Key Contributions and Achievements:Directed multi-state operations, ensuring consistent execution of corporate policies, exceptional customer service, and operational excellence across all locations.Championed cultural transformation by implementing leadership strategies that enhanced employee engagement and performance, resulting in a 9% improvement in engagement scores.Achieved the second-highest basket size growth in the chain, reflecting a targeted approach to sales optimization.Enhanced customer satisfaction metrics by 10%, leveraging a customer-centric approach to service.Recruited, developed, and promoted high-performing talent, resulting in several Managers advancing to higher leadership roles.Conducted in-depth analysis of KPIs and financial metrics to identify growth opportunities and inform strategic decision-making.Managed vendor relations, contract negotiations, and budget oversight, ensuring operational efficiency and fiscal accountability.This role reflects my ability to combine strategic vision with tactical execution, balancing big-picture objectives with day-to-day operational excellence to drive sustained business growth.

Folsom, Pa, Us

Senior-level executive with full P&L responsibility and supervisory oversight for all company stores and warehouse operations across a multi-state footprint. Led a diverse team to achieve operational excellence, drive revenue growth, and enhance customer satisfaction while optimizing organizational efficiency.Key Contributions and Achievements:Directed daily operations for all stores and warehouse facilities, overseeing budgeting, resource allocation, and compliance with corporate standards.Developed and executed strategies to reduce controllable expenses by 16% year-over-year, improving profitability without compromising operational quality.Managed lease negotiations and real estate planning, including opening new locations and overseeing store closures, ensuring alignment with company growth objectives.Provided cross-functional leadership, offering strategic counsel on legal issues, advertising, e-commerce, branding, and organizational restructuring beyond the scope of store operations.Championed initiatives to improve employee engagement and customer experience, fostering a high-performance culture and increasing team morale.Board member for the employee-owned company (ESOP), actively contributing to corporate strategy and long-term planning.Designed and implemented new merchandising and store layout strategies, enhancing the customer shopping experience and driving sales growth.Streamlined warehouse operations to improve inventory management and distribution efficiency, aligning supply chain processes with store needs.Conducted regular store audits to ensure operational compliance, improve performance metrics, and identify opportunities for innovation and improvement.This role reflects my ability to balance strategic leadership with operational execution, driving success across all facets of retail operations in a highly competitive home décor industry.

Folsom, Pa, Us

Folsom, Pa, Us