Senior IT Management Professional with demonstrated results in IT strategy, network security, and operations, across multiple technology disciplines. Especially effective at defining strategic direction and prioritizing initiatives by understanding business issues, objectives, and requirements at all levels of the organization. Proven strengths in leadership, complex project management, and flawless execution. Well respected and trusted by a wide range of senior executives, management, peers, and subordinates inside and outside of the organization. CAREER HIGHLIGHTS - Over 20 years of Information Systems experience in the areas of; IT strategy, operations, project management, infrastructure architecture, design, and implementation, contact center technologies, telephony, knowledge management, web, applications implementation, and network security - Developed and implemented systems, operations, and security auditing standards and procedures - Strong hands-on management skills specializing in completing projects on time and within budget by fostering a positive environment, motivating the team to drive toward a common goal - Developed and managed the vision, strategy, business case, and implementation of multiple major initiatives. - Generated technology strategies for C-level executives to support business growth and revitalization helping to deliver year over year positive financial results. - Fiscally responsible for budgets up to $52 million dollars - Created the plan and business case to support the consolidation of operations - Managed the architecture, design, and build-out of multiple data centers