John Whall Email & Phone Number

Rehoboth Beach, DE, US

Lewes, DE, US

Providing analysis and consultation on processes within a client’s organization and helping them meet their operational challenges. Review and focus on internal procedures, assess current and desired future state and adjust to enhance the overall operations of their business. Ultimate objective is to help reduce costs, increase efficiency and.

Burlington, North Carolina, US

Responsible for focusing on service delivery that offers our clients a wide range of services from onsite flu clinics and wellness screenings to a range of COVID testing options. Responsible for overseeing service delivery, logistics, staffing, and customer success departments.

Bethesda, MD, US

Responsible for focusing on digital products that offer our clients seamless high-impact technology that drives engagement and results in a healthier workforce. Also responsible for overseeing screenings, logistics, staffing, and client-focused teams.

Saint Louis, MO, US

• Direct 30 staff and manage all client service functions for more than 800 client accounts generating over $50M in annual revenue.
• Manage a $4M general and administrative budget, consistently attaining budgetary adherence.
• Partner with cross-departmental operations, data services, information technology (IT), and marketing teams, promoting cross-team collaboration and facilitating successful strategy implementation.
• Lead strategy discussions with clients during client presentations and site visits.
• Manage and cultivate relationships with external vendors, leveraging vendor price flexibility and new services to increase business.
• Contribute to the development of new sales proposals, ensuring consistency and compliance with program design standards.

Saint Louis, MO, US

• Led 45 staff, guiding financial and operational product performance.
• Manage a $2M general and administrative budget, consistently attaining budgetary adherence.
• Evaluated existing services/products and identified opportunities for improvement, implementing changes to optimize performance and meet business needs.
• Oversaw new product development and implementation of product initiatives, ensuring alignment with business goals and strategy. This included overseeing system requirements, clinical operations/workflow, and product.
• Reduced operational costs with product development and enhancements.
• Researched and anticipated business needs in current and potential market segments, determining effective, innovative product solutions.

Saint Louis, MO, US

• Directed 150 staff, prioritizing initiatives and ensuring smooth operations, similar to before, after purchase of LiveHealthier.

• As 1 of 2 principals of a health management solutions start-up, helped grow the enterprise to multi-million dollar operation. Grew staff from 4 employees to 150.
• Established processes, procedures, accounting system, payroll, time and attendance, and analytics tools, facilitating cross-programmatic and cross-functional communications.
• Directed human resources and client services prior to company’s hiring specialists for these roles, streamlining workflow processes and improving departmental connectivity.
• Guided daily operational and administrative functions, including reporting and evaluation, health operations, and the Project Management Office.
• Helped manage a $2M department budget, consistently achieving budgetary adherence.
• Collaborated with business development staff, supporting new and existing business opportunities.

Washington, DC, US

• Spent more than five years working at Washingtonpost.Newsweek Interactive managing the development, deployment and operation of cutting edge media applications and revenue generating ecommerce products for.
• As Director of Application Development, oversaw the more than 20 person staff responsible for the development and 24x7 support of the over 50 applications running on washingtonpost.com.
• Directly responsible for overseeing the implementation of a next generation Content Management System that served as the core of the editorial mission for the website.
• Also served as the Technology Manager for Jobs, Cars and Real Estate at Washingtonpost.Newsweek Interactive.
• Responsible for managing the development, launch and day-to-day operations for several multimillion dollar e-commerce businesses including the award-winning Washington Post Jobs, automotive and real estate products and.