Responsible for pricing decisions on new lease, lease ups, renewals, and management of pricing and revenue operations.

Responsible for day-to-day operations management of 308 multi-family apartments in the Broad Ripple neighborhood in Indianapolis.▪ New construction, development, implementation, and renovation experience ▪ Conducted and led lease up for Monon Place▪ Assisted in evaluation of revenue management software prior to implementation▪ Partnered with management team to develop process for implementation of revenue management system▪ Well versed in capital projects processes▪ Troubleshooting: office team, service team, residents and vendors▪ Lease expiration management▪ Improved Net Operating Income by 15% 2009-2014▪ Implemented amenity based pricing in conjunction with introduction of revenue management system to maximize income▪ Provided detailed reporting to supervisor for financial reviews, illustrating monthly and yearly income, expense, and overall property performance trends▪ AR, AP, financial, trending statement experience ▪ Strategic property improvement analysis, oversight, and implementation analysis for maximum revenue▪ Responsible for implementation, preparation, and compliance with physical assessments by the Department of Housing and Urban Development (HUD)▪ Partnered with construction division in development of scope of interior unit renovations with focus on maximizing ROI and marketability▪ Partnering with development, construction, and management teams to develop new phase to existing property▪ Utility analysis and billing review with focus on limiting spend and maximizing recovery

Management of computer software, hardware, and peripherals, including oversight of help desk ticket resolution, to assist internal customers in completing job requirements.▪ Daily support of internal customer technical issues, including computer hardware and software updates, printer support, software training, and back-end application management▪ Support, migration, and upgrade of Microsoft SharePoint Services 3.0 and SharePoint Server for internal and external customer use▪ Assisted property management staff in preparing newly acquired offices for functionality under Buckingham operation▪ Financial system update implementation▪ SharePoint site collection management, update, site creation and management, end-user support, recovery, and training▪ Permissions and security management for file system▪ Shoretel support and active directory management▪ Windows 2000, XP, Vista support, exchange 2003 & 2007 support and management▪ Troubleshooting and repairs of access control, surveillance, and phone/mobile systems▪ Awarded Employee of the Quarter, Q3 2008▪ Responsible for two directly reporting employees and customer base of over 300