John White Email & Phone Number

Fall River Ma

Responsible for implementing and maintaining the Calibration Program per Standard Operating Procedure.• Create an inventory of equipment which is due for calibration each month and distribute this information to all departments within the organization and the calibration vendor(s).• Contact department heads to lineup date(s) which would not disturb work schedules, then forward this information to the calibration vendor. • Escort and assist calibration technician(s) during the process, verify that all necessary documentation is signed by the technician and resolve any disruptions which may affect order of business.• Review all calibration certificates, maintain electronic database and hard copy files.• Follow standard operating procedure when out of tolerance calibrations occur or calibration extension is necessary.• Complete instrument decision sheet information, including measurement parameters, range of use and accuracy.

Support video conferencing and audio visual equipment, including user support and hardware issues. Support "Webex" session issues, including recordings.Responsiblities include all equipment within twenty conference rooms.

Responsible for supporting a Telecommunications Engineering staff of 150 individuals in a hardware and software environment and maintained the network infrastructure.• Provide technical assistance and resolution when electrical or engineering problems are encountered before, during, and after testing • Assemble electrical and electronic systems and prototypes according to engineering data and knowledge of electrical principles, using hand tools and measuring instruments • Modify electrical prototypes, parts, assemblies, and systems to correct functional deviations • Set up and operate test equipment to evaluate performance of developmental parts, assemblies, or systems under simulated operating conditions, and record results • Collaborate with Electrical Engineers and other personnel to identify, define, and solve developmental problems • Schedule calibration process for all test equipment and maintain hard and soft calibration certification logs• Research equipment for future projects and arrange for demonstrations through vendors

Responsible for updating the hardware, software and testing prototype circuit boards for an Engineering team, consisting of approximately 100 individuals.I worked with a team in designing a tracking database, which maintained the current hardware and software updates, pertaining to all the prototype boards used in the Engineering application. Negotiated with external vendors pertaining to repairs and upgrades on several hundred units.Built and tested a custom network infrastructure designed by the Engineering team, as projects progressed.Accountable for scheduling repairs and maintenance to the electrical infrastructure and the climate control of the lab.

I was a member of a team which included two Technicians who were responsible for the maintenance of fifty-seven video conference rooms. Including high visibility rooms within the privacy of the Corporate Executive Office, along with several Vice Presidents.Performed hardware and software maintenance upgrades on all systems.Worked with the Information Technology department and maintained the network infrastructure.Overlooked the setup and testing of conferencing equipment supporting Marketing demonstrations and product shows.Organized and led a team which created an on-line, videoconferencing directory, available to all sites, worldwide.Assisted with the maintenance and service of ISDN and IP network switches, which supported fifty-seven video conference rooms.

I supported an Engineering Lab, which included thirty Engineering members.Researched lab equipment and arranged for vendors to demonstrate this equipment for the Engineering team.Followed through with all equipment purchases via the company Purchasing Agent.Installed all network cabling within the lab.Setup and troubleshoot all beta units in the lab.Responsible for all ISDN-PRI and ISDN-BRI network issues within the lab environment.