John Whiting Email & Phone Number

Winnipeg, MB, CA

Winnipeg, Canada

Winnipeg, Canada Area

Winnipeg, MB

• Partnering in key Strategic Planning with Business - Delivery leaders and Project teams to successfully transition enterprise systems into production
• Leading operational and project-based teams of IS analytic professionals contributing to the implementation of two major Business platforms while building practice-based teams
• Contributing to strategic development of Business Intelligence competency
• Representing the required business functionality; defining the… Show more
• Representing the required business functionality; defining the functional and non-functional (engineering) requirements and defining Key Performance Indicators
• Defining integration points between Business and IT Support Models and processes

Winnipeg, Canada Area

• Develop and maintain effective relationships with staff in all WRHA community areas and in Community Health Agencies, as well as WRHA Health Information and Manitoba eHealth
• Assist in developing and evaluating business and IT operating plans
• Evaluate client requirements, and concepts of operation, organizational roles, objectives, procedures and their interrelationships
• Determine benefits and payback to be derived from implementation of any proposed system… Show more
• Determine benefits and payback to be derived from implementation of any proposed system change, participating in selection and implementation of new, replacement information systems
• Provide guidance regarding technical feasibility and methods for resolution, and supporting the long range planning process for information technology

Winnipeg, Canada Area

• Developed and maintained strong relationships with clients with a focus on senior management
• Worked with WRHA clients during business planning processes, providing consultative services and engaging required eHealth resources in planning and executing the implementation of projects
• Participated in management committees at sites and within programs, building a strong familiarity and understanding of the client’s business issues
• Advocated for customer needs and… Show more
• Advocated for customer needs and plans with eHealth Service management and delivery organizations
• Identified and led service improvement initiatives addressing customer concerns, improving overall quality of service, including regular reporting to the business on their initiatives

Winnipeg, Canada Area

• Managed client – institution relationships, while assessing business requirements for retail banking systems conversion for Credit Unions
• Designed and executed ATM & Point Of Sale test cases for eroWORKS(TCCUS) retail banking system
• Performed business requirements analysis and designed data mapping, SQL reporting
• Investigated and documented functionality issues to resolution
• Coordinated implementation team efforts and resource assignments

Winnipeg, Canada Area

• Supported the Delivery Executive team through advising on hardware and software asset inventory resource management, system infrastructure planning, and financial forecasting & vendor/lease management
• Demonstrated leadership in management of teams and resources to achieve innovative improvements leading to significant Cost Take Out
• Assessed IT capacity planning requirements, designed and executed implementations of software & hardware solutions and upgrades
• … Show more
• Performed assessment and implementation of new technologies. Performed ongoing audits of the Configuration Management Data Base and related maintenance charges
• Contributed as a subject expert on numerous initiatives, through planning, testing and implementation of system upgrades, process automation, and system audits

Winnipeg, Manitoba, Canada

• Performed Disaster Recovery planning and certification, complex problem/change analysis in support of infrastructure planning, system stability and capacity planning
• Documented system support processes, detailed procedures, and backup cross-training. Developed and maintained system resources, testing plans and processes
• Performed system and quality assurance testing on major software changes and maintained production libraries for real-time and batch code… Show more
• Performed system and quality assurance testing on major software changes and maintained production libraries for real-time and batch code promotions
• Led multifunctional teams in planning and executing major upgrades and process design in high availability, multi-platform ICT environment
• Performed packaging, certification and supported the release of code changes to Integrated & Production environments, managed adherence to standard processes, development life-cycle