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John Dyer Email & Phone Number

Global Operations & Compliance / Risk Executive | Financial Services | Digital Transformation & Process Automation | Customer Experience Leader | Board Member at Worldpay
Location: Denver, Colorado, United States 13 work roles 1 school
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Current company
Role
Global Operations & Compliance / Risk Executive | Financial Services | Digital Transformation & Process Automation | Customer Experience Leader | Board Member
Location
Denver, Colorado, United States

Who is John Dyer? Overview

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John Dyer is listed as Global Operations & Compliance / Risk Executive | Financial Services | Digital Transformation & Process Automation | Customer Experience Leader | Board Member at Worldpay, based in Denver, Colorado, United States. AeroLeads shows a matched LinkedIn profile for John Dyer.

John Dyer previously worked as Senior Vice President, Head of Global Customer Due Diligence at Worldpay and Board Member at Junior Achievement- Rocky Mountain, Inc.. John Dyer holds Bachelor Of Science - Bs, Law Enforcement And Justice Administration from Western Illinois University.

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Worldpay

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Profile bio

About John Dyer

Global operations and compliance/risk executive with over 20 years of experience between the largest U.S. bank and one of the major money transfer businesses in the world. Establishes compliance targets and operations strategy with close alignment and communication with C-Suite, Executive Leadership Team, and Board of Directors. Prepares organizations for growth through digital readiness and building a strong culture of risk management that drives profitability. Consistently drives organizational transformation by redesigning processes, deploying automation, and expanding customer self-service technology solutions. Drive financial discipline and operations excellence while reducing costs by ~$40M to support the business with the lowest cost per transaction.Leverages expertise across operations, risk, and compliance to deliver an end-to-end customer journey that is both a great experience and compliant by working cross-functionally with product, marketing, data, and technology teams. Leading a customer first focus culture in partnership with these teams to improve the customer experience by reducing call volume by 35%, improving customer conversion, revenue, retention, and raising customer satisfaction scores to the highest level.

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John Dyer's current company

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Worldpay
Worldpay
Global Operations & Compliance / Risk Executive | Financial Services | Digital Transformation & Process Automation | Customer Experience Leader | Board Member
AeroLeads page
13 roles · 27 years

John Dyer work experience

A career timeline built from the work history available for this profile.

Senior Vice President, Head Of Global Customer Due Diligence

Current

Cincinnati, Ohio, US

Developing the go-forward transformation strategy and plan, partnering closing with Business Operations, Compliance, Product, and Technology, to build a best-in-class customer due diligence program.

May 2024 - Present

Senior Vice President, Head Of Global Operations And Support / Client Services

Denver, CO, US

Led strategic direction of Global Support of ~5,000 team members for back-office operations, customer service contact centers (BPO), digital payment & risk operations, complaint management, Robotics Center of Excellence, settlement operations, consumer fraud prevention, collections, and compliance operations. Oversaw the company’s global shared service.

2019 - 2023 ~4 yrs

Senior Vice President, Deputy Chief Compliance Officer And U.S. Settlements Executive

Denver, CO, US

Established and oversaw execution of compliance objectives and targets. Managed the company's compliance related settlements through closure and led global compliance teams consisting of Financial Crimes Compliance Operations, Fraud Risk Management Investigations, Consumer Protection Compliance, and Compliance Project Management Office.

2018 - 2019 ~1 yr

Vice President, Global Head Of Financial Crimes Compliance Operations

Denver, CO, US

Hired to restructure the compliance operations organization and reset the long-term strategy for the function while ensuring a strong culture of compliance and operational excellence. Core functions included Global Due Diligence, Global AML Investigations & SAR Reporting, Global Sanctions & Interdictions Operations, and Know Your Customer Operations.

2014 - 2018 ~4 yrs

Executive Director, Global Financial Crimes Compliance

New York, NY, US

Led team of AML investigators and compliance managers supporting the Consumer Banking, Credit Card, Merchant Services, Mortgage Banking, Auto, and Student Finance business units. Developed transaction monitoring strategies targeting human trafficking, bulk cash, and human smuggling. Implemented best practices, technology, and proactive changes to adapt to.

2006 - 2014 ~8 yrs

Vice President, Private Client Services Risk Manager

New York, NY, US

Re-designed end-to-end process for gathering due diligence from Private Client Services’ customers by integrating the process into the onboarding platform. Established fraud prevention escalation procedures for the front office to use to protect customers and company from fraud.

2006 - 2006

Vice President, Aml Operations Investigations Manager

New York, NY, US

Managed a team of investigators conducting high-risk and complex money laundering and terrorist financing investigations.

2004 - 2006 ~2 yrs

Vice President, Aml Operations Investigations Manager

US

2002 - 2004 ~2 yrs

Fraud Investigations Group Senior Investigator

US

2001 - 2002 ~1 yr

Operations Manager

US

2000 - 2001 ~1 yr

Fraud Investigator

US

1999 - 2000 ~1 yr
1 education record

John Dyer education

  • Western Illinois University
    Western Illinois University
    Law Enforcement And Justice Administration
FAQ

Frequently asked questions about John Dyer

Quick answers generated from the profile data available on this page.

What company does John Dyer work for?

John Dyer works for Worldpay.

What is John Dyer's role at Worldpay?

John Dyer is listed as Global Operations & Compliance / Risk Executive | Financial Services | Digital Transformation & Process Automation | Customer Experience Leader | Board Member at Worldpay.

Where is John Dyer based?

John Dyer is based in Denver, Colorado, United States while working with Worldpay.

What companies has John Dyer worked for?

John Dyer has worked for Worldpay, Junior Achievement- Rocky Mountain, Inc., Western Union, Jpmorgan Chase & Co., and Bank One.

How can I contact John Dyer?

You can use AeroLeads to view verified contact signals for John Dyer at Worldpay, including work email, phone, and LinkedIn data when available.

What schools did John Dyer attend?

John Dyer holds Bachelor Of Science - Bs, Law Enforcement And Justice Administration from Western Illinois University.

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