John Winker Email & Phone Number

Greater Minneapolis-St. Paul Area

Minneapolis, Minnesota, United States

St. Paul, Minnesota

Helped to develop WDS workstation imaging solution at Healtheast to facilitate XP -> W7 migration. Design, test and maintenance of the Windows 7 environment for clinical and corporate staff. Drove the desktop software deployment of Imprivata Tap-N-Go and Single Sign On solutions in preparation for Epic EHR conversion. Implement AirWatch MDM solution for greater mobile device and BYOD options.

Locate replacement laptop components, communicating total cost and timeframe of the repair to the customer in an efficient manner.Customer Service and Documentation: Create clear and detailed reports outlining the work which was done. Provide feedback to coworkers to improve the communication at the beginning of the service. Clearer communication from beginning to end led to increased customer satisfaction.SPL Integrated Solutions

Needs Evaluation: Listen to customer needs and respond with a solution with the best balance of cost and time. This process can include repair, replacement, or individual parts sales.Business Development and Support: Develop relationships with Law Enforcement departments to provide forensics workstations and hardware within state, county and city regulated budgets. In return, the Law Enforcement community has given consistent business and recommendations.Product Management: Research technical, financial, and logistical qualities of new products. Monitor existing products for technical changes, anticipating availability issues, and resolving replacement products when an item is no longer available.Marketing and Salesmanship: Maintain product lineup that is presentable to a customer in a clear and concise fashion with the belief that the more a customer understands about their purchase, the more comfortable they will be in making their purchase.Leadership & Management: Create and mold company culture through solid interpersonal communication skills opening new lines of communication within the organization in an effort to bring customer needs and company visions closer together.Sales Management: Assisting with pricing strategy and inventory control. Continuously exceed sales and productivity goals.Energy Responsibility: Recently implemented automatic shutdown of sales stations in an effort to reduce off-hours energy consumption. Actively pursuing environmentally conscious products for sale and internal use.Central Corridor Light Rail Transit Liaison: Maintain effective communication between our business and the Central Corridor Light Rail Transit team. Construction is expected to reach our

Design and Implementation of professional Audio/Visual Systems.System Testing: Complete technical and functional testing of each project.Technical Writing: Extensive use of AutoCAD and Microsoft Excel to document the project from pre-sales to post-installation.

Materials Science Testing: Collect data on the behavior of piezoelectric samples through a battery of tests.Clean Room Environment: Tests were conducted in a clean-room environment with strict policies on access and behavior.Technical Writing: Results were compiled and reports submitted to the head of Electrical Engineering.

Juris Doctor (J.D.), Health Law And Cybersecurity

Bachelor Of Arts (Ba), Organizational Behavior, Psychology, Management

Electrical Engineering Maj