Logistics Group Lead
Lead up to 10 material handlers, making sure to keep up with production’s needs.Communicated with internal and external customers via email and telephone.Met weekly and monthly performance goals for orders shipped and production orders prepared.Used Microsoft Word and Excel to create various company reports and input computer data.Distributed 4,000 cases of product internationally per week with zero shipping errors resulting in 30-40 satisfied customersAssisted in inventory management process through cycle counting and adjustments to correct discrepancies preventing shortages in inventory levels.Counseled and mentored employees on professional and personal issuesImplemented cross training of team members which resulted in, numerous team members receiving promotions, increased teamwork store wide, and increased employee retention.Managed changing production, shipping, and receiving employee and material needs.Our team won two best team awards for going above and beyond service levels.