John W. Email and Phone Number
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John W. personal email
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As an Systems Analyst I can apply my skills and knowledge in eliciting, analyzing, and validating requirements, developing technical solutions, and enhancing business processes. I have multiple certifications in agile methodologies and lean six sigma, which help me deliver high-quality products and servicesPreviously, I worked as a Project Analyst II at Kansas City National Security Campus and a System Analyst II at Silvergate Bank, where I coordinated and conducted business requirement documentation, supported various SaaS applications, facilitated bug triage and root cause meetings, and identified system requirements and specifications. I also worked on AzureDevops reporting, sprint backlogs, and sprint burndown charts, which reduced project extensions by 15%. I have a degree in Computer Information Systems with an emphasis in computer security from Pittsburg State University, which gave me a solid foundation in the technical and functional aspects of information systems. I am motivated by challenging and rewarding roles that allow me to apply my expertise and learn new skills in the IT field.
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U.S. Department Of JusticeUnited States
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It SpecialistU.S. Department Of Justice Dec 2023 - PresentWashington, Dc, Us
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Project Analyst IiKansas City National Security Campus Jun 2023 - Nov 2023Kansas City, Mo, Us -
System Analyst IiSilvergate Bank Nov 2021 - Jan 2023La Jolla, Ca, Us• Coordinated and conducted the elicitation, specification, and validation of technical, functional, and non-functional requirements from applicable stakeholders to create business requirement documentation.• Worked on AzureDevops reporting, sprint backlogs, sprint burndown charts that reduced project extensions by 15%.• Supported various SaaS applications (ServiceNow & Finastra payment application).• Facilitated bug triage and root cause meetings identifying trends and sharing strategy and business plan recommendations with stakeholders.• Identified system requirements, develops application specifications, conversion, and migration designs.• Followed the IT change management process when executing production changes that helped reduce Major Incidents by 10% quarterly -
Systems Application AnalystFederal Reserve Bank Of Kansas City Jun 2018 - Nov 2021Kansas City, Mo, Us• Served as subject matter expert for an Automated Standard Application for Payments (ASAP) payment system in support of the Department of Treasury.• Incorporated JIRA reporting metrics in tracking and reducing production issues by 5%. • Developed SQL database queries based on stakeholder specifications, which included maintaining ongoing guidance for system data consumers (i.e., data dictionary).• Monitored live application event logs, interpreted application events, and engaged appropriate technical teams to identify and implement recommended course of remediation.• Reviewed and created application system documentation for supported products.• Managed projects according to established standards by communicating with relevant stakeholders on status of implementation, application-related issues, application requirements, enhancements, changes, outages, and other production disruptions. -
Technical Solution AnalystCerner Corporation Jun 2016 - Jun 2018Kansas City, Missouri, Us• Coordinated ticket que to facilitate ticket resolution times within the department to exceed department metrics.• Served as subject matter expert for millennium laboratory software.• Created and maintained documentation and knowledge transfer materials across the lifecycle of an investigation.• Investigated issues by capturing log files, querying tables, updating database fields, and updating/cycling servers.
John W. Skills
John W. Education Details
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Pittsburg State UniversityWith Emphasis In Computer Security -
Olathe East Sr High School
Frequently Asked Questions about John W.
What company does John W. work for?
John W. works for U.s. Department Of Justice
What is John W.'s role at the current company?
John W.'s current role is IT Specialist | CSPO | CSM | SAFe Product Manager.
What is John W.'s email address?
John W.'s email address is jo****@****fed.org
What is John W.'s direct phone number?
John W.'s direct phone number is (402) 817*****
What schools did John W. attend?
John W. attended Pittsburg State University, Olathe East Sr High School.
What skills is John W. known for?
John W. has skills like Microsoft Office, Microsoft Excel, Microsoft Word, Powerpoint, Teamwork, Time Management, Accounting, Access, Financial Analysis, Outlook, Customer Service, Leadership.
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