John Wong

John Wong Email and Phone Number

Electric vehicles | EV charging technology | Aftersales technical support @ BYD Australia and New Zealand @ BYD AUSTRALIA AND NEW ZEALAND
John Wong's Location
Sydney, New South Wales, Australia, Australia
John Wong's Contact Details

John Wong work email

John Wong personal email

About John Wong

With over 10 years of work experience in the electric vehicle industry, I am a passionate and skilled product support engineer with a background in electrical engineering, IC design and firmware programming. I am currently working at SAIC Motor Australia and New Zealand, where I provide technical support and monitor field issues for the MG brand of electric and hybrid vehicles. I am driven by the mission of advancing sustainable mobility and reducing carbon emissions, and I enjoy collaborating with diverse and talented teams across the APAC region.Before joining SAIC Motor ANZ, I was a senior product support engineer at Tesla Motors for eight years, where I supported prototype testing, complex diagnosis, incident response, and homologation for various systems and components of Tesla vehicles. I have developed strong skills in electric vehicle and charging issues diagnostics, as well as a deep understanding of the technical and regulatory aspects of the electric vehicle market.

John Wong's Current Company Details
BYD AUSTRALIA AND NEW ZEALAND

Byd Australia And New Zealand

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Electric vehicles | EV charging technology | Aftersales technical support @ BYD Australia and New Zealand
Employees:
6
John Wong Work Experience Details
  • Byd Australia And New Zealand
    Technical Support Engineering Manager
    Byd Australia And New Zealand Apr 2024 - Present
    Sydney, New South Wales, Australia
  • Saic Motor Australia And New Zealand
    Aftersales Engineer
    Saic Motor Australia And New Zealand Dec 2022 - Apr 2024
    Sydney, New South Wales, Australia
    Vehicles and EV Charging technical support and field issues investigation for Australia and New Zealand New vehicles testing and local evaluation such as charging compatibility test and ADAS functionalities testing Cooperate with HQ engineering and product quality teams on complex vehicle diagnosis and aftersales dealerships support Test and demo vehicles preparation for marketing and product teams EV training, technical tips and service bulletin supports for both internal teams and dealerships
  • Tesla Motors
    Senior Product Support Engineer
    Tesla Motors Jun 2014 - Jun 2022
    Sydney, New South Wales, Australia
    • Provide technical supports and monitor field issues in APAC Region (Hong Kong, Japan, Macau, Taiwan, South Korea, Australia, New Zealand and Singapore)• Support prototype testing, data capturing and investigation• Diagnosis support and escalation handlingo High Voltage System o Charging Systemo Drive Unito Electrical and Body Control Systemo Thermal Systemo Driver Assistance• Compatibility testing and issue investigation with 3rd party EVSE• Incident Response and Investigation• In-country autopilot functionalities validation• Homologation support
  • Hong Kong Disneyland
    Senior Ride And Show Software Engineer
    Hong Kong Disneyland Jun 2013 - May 2014
    Hong Kong
    • Support Ride control software update and carry out acceptance test• Attraction downtime support and trouble shoot activities through data log analysis• To carry out source code level tracing and review software design document in order to verify the cause of system failure
  • Hong Kong Productivity Council
    Consultant - Automotive And Electronics
    Hong Kong Productivity Council Dec 2008 - Jun 2013
    • Main responsibilityo To support business prospection activities in terms of technical advice for the followings: EV Charging equipment and infrastructure development Embedded system design for automotive and consumer electronics Industrial and home automation system design using PLC and embedded system controller.o To carry out system design and software developmento To coach junior staffs in software development and hardware/PCBA verification activities
  • Futurewaves Hong Kong Limited
    Senior Baseband Application Engineer
    Futurewaves Hong Kong Limited Jan 2008 - Dec 2008
    • Futurewaves new Multi-standard RF IC development:o Driver code implementation and integration with third party baseband systemo PC Command line interface USB control software for tuner test application with Silabs 8051 core MCUo RF testing (EN50248) and performance evaluation in wireless lab• Futurewaves new Baseband ARM core SoC development:o Peripherals IP testing on FPGA and real chip o System PLL, ADC and peripheral clock planning and driver code designo Functional and performance evaluation of DAB, TDMB demodulation IP using software test harnesso Tuner driver and closed-loop baseband AGC control implementationo Work on PHY layer software integration and verification, and to provide low level drivers support for STACK layer software application teamo Involved in EVM board and real chip verification activities
  • Radioscape
    Software Engineer
    Radioscape Oct 2006 - Jan 2008
    • C++ software development (Driver and HMI) of DAB receiver module and handheld receiver unit based on TI C55x DSP.• Low-level device driver implementation for various RFIC such as Radioscape RFIC, FCI tuner and Centronix baseband.• System design, components feasibility studies and selection for iPod powered DAB tuner accessory.• Software drivers, system integration and OS development for NEC processor (16-bit) used in iPod DAB tuner project.• Hardware troubleshooting, system debug and board bring up activities.• Test mode software development for RF IC debug and performance tuning.• Work closely with RF and hardware engineers.
  • Kodec Development Ltd.
    Senior Software Engineer
    Kodec Development Ltd. Nov 2005 - 2006
    Hong Kong
    • Project management and supervising junior engineers.• Provide technical supports for sales and marketing, support on technical issues and select appropriate MCU (Sonix) for customers according to their applications.• Software development of USB game controller, bar code reader with 8/16bit MCU.
  • Wem Technology Ltd.
    Software Engineer
    Wem Technology Ltd. May 2004 - Nov 2005
    Hong Kong
    • Software device driver development of RF 433/868/915 for kitchen timepiece and home weather station system.• Atomic clock IC control and decoding for WWVB (US) system.• Programming of API and MMI for Coffee Makers • Software development of real time close loop temperature and flow rate controls, and zero crossing detection for AC home appliances using Holtek and NEC MCU.• Software documentation and API library implementation.
  • Micomtech Ltd.
    Microprocessor Engineer
    Micomtech Ltd. Apr 2000 - Apr 2004
    Hong Kong
    • Programming of MP3 player control with voice recording, ADPCM encode/decode, file system design and system chips communication protocol/method design.• Programming of 16-bit PDA voice recording slave chip system and interface design.• Speech and multi channels MIDI editing for melody chips and musical toys.• Programming of API, OS application and game play for ELA products.• Programming of hand held LCD games and toys with 4/8bits MCU (Sunplus, Scoreconcept, Sonix, Winbond and Toshiba)
  • Eduserve International Ltd.
    Project Engineer
    Eduserve International Ltd. May 1999 - Mar 2000
    Hong Kong
    • Installation of AV systems and Multi Media Language Centers for schools, universities and government departments• Coordinate with contractors for system installation• Support Marketing and Sales Team on technical issues
  • Beauty Spark Engineering Ltd.
    Engineer
    Beauty Spark Engineering Ltd. Jan 1999 - Apr 1999
    Hong Kong
    • Testing and commissioning of GSM/PCN repeaters• Working with contractors for base station sites maintenance and dismantle• Prepare engineering reports

John Wong Skills

C++ C Java Embedded Software Embedded Systems Debugging Multithreading Rtos Software Development Digital Signal Processors Program Management Embedded C System Architecture Software Design Software Engineering Electronics Device Drivers

John Wong Education Details

Frequently Asked Questions about John Wong

What company does John Wong work for?

John Wong works for Byd Australia And New Zealand

What is John Wong's role at the current company?

John Wong's current role is Electric vehicles | EV charging technology | Aftersales technical support @ BYD Australia and New Zealand.

What is John Wong's email address?

John Wong's email address is jw****@****ors.com

What schools did John Wong attend?

John Wong attended The University Of New South Wales, Australia, The Hong Kong University Of Science And Technology.

What skills is John Wong known for?

John Wong has skills like C++, C, Java, Embedded Software, Embedded Systems, Debugging, Multithreading, Rtos, Software Development, Digital Signal Processors, Program Management, Embedded C.

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