John Wray work email
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John Wray personal email
Operations Manager with multi site experience in two very competitive leisure industries on Bookmaking and Pubs. Working across the North West and West Yorkshire I have been responsible for between 60 and 650 businesses and up to 3000 staff,Specific areas of responsibilities and projects include :Team building and development both operational and projecyt teamsManaging customer service and shop operational and marketing standardsBudgetary planning , analysis and controlTraining programmes and individual plans implementing company initiatives and developing PDP'sDeveloping business through capital expenditure targetted at internal and external growthFull operational knowledge of every business aspect of betting shops and application within gambling legislationSpecialties: Negotiated contracts with TGWU for annual wage reviewManagement of Marketing Department to rebrand businessDevelopment of Customer service programme from conception to delivery for 650 shopsDevelopment and management of Management training programmesManagement and negotiation on acquisition of single and multiple businessesDirect reports of AWP's and i was involved in the introduction of Fixed Odds Betting Terminals to betting shopsInvolved as a project manager on two EPOS projects
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Co OwnerThe Venue Bar Jun 2014 - PresentBolton, United KingdomI am a co-owner of a new entertainment bar in Bolton Town Centre. Aimed at the over 25 market we will provide a quality operation with the emphasis on a fun night out. Mixing live acts with a top DJ the atmosphere will be bouncing.In addition to the weekend market we are also offering :Christmas party nightsPrivate booking facility for large organisationsDaytime conferencingSportspersons eveningIf anyone is interested in a venue which holds between 200 and 350 customers… Show more I am a co-owner of a new entertainment bar in Bolton Town Centre. Aimed at the over 25 market we will provide a quality operation with the emphasis on a fun night out. Mixing live acts with a top DJ the atmosphere will be bouncing.In addition to the weekend market we are also offering :Christmas party nightsPrivate booking facility for large organisationsDaytime conferencingSportspersons eveningIf anyone is interested in a venue which holds between 200 and 350 customers and can provide an evening to suit your needs then it is worth a call or email to discuss Show less
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TrainerCpl Nov 2011 - PresentNationwideI am now working with CPL the UK's largest provider of APLH ( Personal Licence ) as a Freelance Trainer operating across England delivering courses. The APLH qualification allows the holder to sell or authorise the sale of alcohol on licenced premises.These are Open Courses with a different delegate dynamic at each location but geared to provide quality training and advice to delegates, both experienced and inexperienced.
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OwnerTraining Needs Jul 2009 - PresentThe company offer licensing, alcohol awareness, security and hospitality training accredited by the BIIAB.I also offer customised programmes to meet current and future business requirements.I possess significant experience of the pub and bookmaking industries at operational , marketing and legal level. This expertise allied to project management of major customer service programmes means that training provided is both current and appropriate to needs.I also hold teaching… Show more The company offer licensing, alcohol awareness, security and hospitality training accredited by the BIIAB.I also offer customised programmes to meet current and future business requirements.I possess significant experience of the pub and bookmaking industries at operational , marketing and legal level. This expertise allied to project management of major customer service programmes means that training provided is both current and appropriate to needs.I also hold teaching qualification including Ptlls, A1 assessor and 1886 City and Guilds Conflict management.I can therefore develop training courses and modules to meet the individual needs of businesses . I understand organisations and individual staff from an operators persepective, developing training courses that deliver additional efficiency, better practice ,improved customer service and bottom line profit. Show less -
Business Development ManagerCasio Uk May 2011 - Dec 2011United KingdomResponsible for the developing sales and product for the Epos hospitality market. Focussing on the opportunities to develop Casio epos as the number one product within the pub and hospitality market.My background and expertise in Epos are from my involvement and project management in the development of the current Epos businesses in place at William Hill (Stanley Racing ) and Johnsons cleaners.The Pub industry will benefit at a leased level with Epos tills and software that are… Show more Responsible for the developing sales and product for the Epos hospitality market. Focussing on the opportunities to develop Casio epos as the number one product within the pub and hospitality market.My background and expertise in Epos are from my involvement and project management in the development of the current Epos businesses in place at William Hill (Stanley Racing ) and Johnsons cleaners.The Pub industry will benefit at a leased level with Epos tills and software that are robust affordable. This will provide the platform for good cost and margin control supporting sustainable businesses Show less
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Business Relationship ManagerPunch Taverns Jun 2004 - May 2009I worked within the tenanted sector of Punch in charge of c50 pubs in the Greater Manchester and Lancashire areas.The role was wide ranging covering recruitment, training, marketing, business analysis , rent review and negotiations and managing lease product ties.An enjoyable aspect of the business was seeing a capital investment idea come together and match the property to the right offer and the right tenant. -
Business Development ManagerJohnson Cleaners Uk Jan 2003 - Dec 200312 month contractIn charge of identifying and developing new business opportunities Project Manager for Epos project launched late 2003. This involved a full scoping project managing the IT team, external suppliers Dell, Operations team and utility suppliers.
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Director Of OperationsStanley Racing, Stanley House Jan 1999 - Dec 2002Responsible for the daily operations and profitability of 650 betting shops, managed through a Line Management structure supported by Departmental Heads.Reported to the Managing Director with direct reports of Business Development, Marketing, AWP's ( fruit machines), HR, Finance, Technology development and Trading ( Odds compilations and margin control).Through a series of regular meetings formulated Divisional policy on operations, training and marketing for shops with Line Management… Show more Responsible for the daily operations and profitability of 650 betting shops, managed through a Line Management structure supported by Departmental Heads.Reported to the Managing Director with direct reports of Business Development, Marketing, AWP's ( fruit machines), HR, Finance, Technology development and Trading ( Odds compilations and margin control).Through a series of regular meetings formulated Divisional policy on operations, training and marketing for shops with Line Management and Department Heads.Sat as company representative on various industry committees including BAGS (Greyhound racing) and Trading ( betting and odds compilation issues ) . These committees included Ladbrokes, Hills and Coral Directors. Show less
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Regional ControllerStanley Racing Jun 1996 - Dec 1998I joined as Regional Manager in charge of 200 shops from Doncaster to Arbroath with six Area managers. It was a very hands on role for a growing company and gave great scope to use creative skills on capital investment including virgin sites.This role enabled me to develop major projects and key skills in a company that was lean but very competitive . Specific areas included :1. Management and development of companies marketing department creating strategies to develop… Show more I joined as Regional Manager in charge of 200 shops from Doncaster to Arbroath with six Area managers. It was a very hands on role for a growing company and gave great scope to use creative skills on capital investment including virgin sites.This role enabled me to develop major projects and key skills in a company that was lean but very competitive . Specific areas included :1. Management and development of companies marketing department creating strategies to develop products and services. Budget of £1.4m per annum2. Increasing company profile through strategic use of sponsorship and media contacts. as a result company won prestigious Racing Post Manager of the Year3. Identification of training needs and skills programme for middle and senior management.In 1999 I moved back to Liverpool as Director of Operations with direct reports of Regional Managers, Trading, Marketing and machines.This role involved every aspect of the business and incorporated the development of customer serviceinitiatives, training programmes and new and existing product through marketing strategies. Show less
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Area ManagerLadbrokes Jan 1982 - Jun 1996Responsible for the 50/60 shops within various geographical locations within the Northwest with turnover in excess of £50m employing 300 staff.Lead and direct a team of District Managers to implement company policy.Responsible for staff development, performance review & appraisalsSet up betting operations at Aintree , Cartmel and Carlisle racecourses including Grand National meeting. These were major projects involving negotiating contracts.
John Wray Skills
John Wray Education Details
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Management -
St Cuthberts GsEnglish Literature; Language, Art And Maths
Frequently Asked Questions about John Wray
What company does John Wray work for?
John Wray works for Training Needs
What is John Wray's role at the current company?
John Wray's current role is Co Owner at The Venue Bar.
What is John Wray's email address?
John Wray's email address is wr****@****net.com
What schools did John Wray attend?
John Wray attended The Open University, St Cuthberts Gs.
What are some of John Wray's interests?
John Wray has interest in Management Training, Football, New Ideas, Horse Racing.
What skills is John Wray known for?
John Wray has skills like Coaching, Team Leadership, Retail, Profit, New Business Development, Customer Service, Income Statement, Negotiation, Team Building, Strategic Planning, Change Management, Budgets.
Who are John Wray's colleagues?
John Wray's colleagues are Jonathan Miree.
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