John Wray

John Wray Email and Phone Number

Co Owner at The Venue Bar @ Training Needs
John Wray's Location
Wigan, England, United Kingdom, United Kingdom
John Wray's Contact Details

John Wray work email

John Wray personal email

n/a
About John Wray

Operations Manager with multi site experience in two very competitive leisure industries on Bookmaking and Pubs. Working across the North West and West Yorkshire I have been responsible for between 60 and 650 businesses and up to 3000 staff,Specific areas of responsibilities and projects include :Team building and development both operational and projecyt teamsManaging customer service and shop operational and marketing standardsBudgetary planning , analysis and controlTraining programmes and individual plans implementing company initiatives and developing PDP'sDeveloping business through capital expenditure targetted at internal and external growthFull operational knowledge of every business aspect of betting shops and application within gambling legislationSpecialties: Negotiated contracts with TGWU for annual wage reviewManagement of Marketing Department to rebrand businessDevelopment of Customer service programme from conception to delivery for 650 shopsDevelopment and management of Management training programmesManagement and negotiation on acquisition of single and multiple businessesDirect reports of AWP's and i was involved in the introduction of Fixed Odds Betting Terminals to betting shopsInvolved as a project manager on two EPOS projects

John Wray's Current Company Details
Training Needs

Training Needs

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Co Owner at The Venue Bar
Website:
emodelky.cz
Employees:
5
John Wray Work Experience Details
  • The Venue Bar
    Co Owner
    The Venue Bar Jun 2014 - Present
    Bolton, United Kingdom
    I am a co-owner of a new entertainment bar in Bolton Town Centre. Aimed at the over 25 market we will provide a quality operation with the emphasis on a fun night out. Mixing live acts with a top DJ the atmosphere will be bouncing.In addition to the weekend market we are also offering :Christmas party nightsPrivate booking facility for large organisationsDaytime conferencingSportspersons eveningIf anyone is interested in a venue which holds between 200 and 350 customers… Show more I am a co-owner of a new entertainment bar in Bolton Town Centre. Aimed at the over 25 market we will provide a quality operation with the emphasis on a fun night out. Mixing live acts with a top DJ the atmosphere will be bouncing.In addition to the weekend market we are also offering :Christmas party nightsPrivate booking facility for large organisationsDaytime conferencingSportspersons eveningIf anyone is interested in a venue which holds between 200 and 350 customers and can provide an evening to suit your needs then it is worth a call or email to discuss Show less
  • Cpl
    Trainer
    Cpl Nov 2011 - Present
    Nationwide
    I am now working with CPL the UK's largest provider of APLH ( Personal Licence ) as a Freelance Trainer operating across England delivering courses. The APLH qualification allows the holder to sell or authorise the sale of alcohol on licenced premises.These are Open Courses with a different delegate dynamic at each location but geared to provide quality training and advice to delegates, both experienced and inexperienced.
  • Training Needs
    Owner
    Training Needs Jul 2009 - Present
    The company offer licensing, alcohol awareness, security and hospitality training accredited by the BIIAB.I also offer customised programmes to meet current and future business requirements.I possess significant experience of the pub and bookmaking industries at operational , marketing and legal level. This expertise allied to project management of major customer service programmes means that training provided is both current and appropriate to needs.I also hold teaching… Show more The company offer licensing, alcohol awareness, security and hospitality training accredited by the BIIAB.I also offer customised programmes to meet current and future business requirements.I possess significant experience of the pub and bookmaking industries at operational , marketing and legal level. This expertise allied to project management of major customer service programmes means that training provided is both current and appropriate to needs.I also hold teaching qualification including Ptlls, A1 assessor and 1886 City and Guilds Conflict management.I can therefore develop training courses and modules to meet the individual needs of businesses . I understand organisations and individual staff from an operators persepective, developing training courses that deliver additional efficiency, better practice ,improved customer service and bottom line profit. Show less
  • Casio Uk
    Business Development Manager
    Casio Uk May 2011 - Dec 2011
    United Kingdom
    Responsible for the developing sales and product for the Epos hospitality market. Focussing on the opportunities to develop Casio epos as the number one product within the pub and hospitality market.My background and expertise in Epos are from my involvement and project management in the development of the current Epos businesses in place at William Hill (Stanley Racing ) and Johnsons cleaners.The Pub industry will benefit at a leased level with Epos tills and software that are… Show more Responsible for the developing sales and product for the Epos hospitality market. Focussing on the opportunities to develop Casio epos as the number one product within the pub and hospitality market.My background and expertise in Epos are from my involvement and project management in the development of the current Epos businesses in place at William Hill (Stanley Racing ) and Johnsons cleaners.The Pub industry will benefit at a leased level with Epos tills and software that are robust affordable. This will provide the platform for good cost and margin control supporting sustainable businesses Show less
  • Punch Taverns
    Business Relationship Manager
    Punch Taverns Jun 2004 - May 2009
    I worked within the tenanted sector of Punch in charge of c50 pubs in the Greater Manchester and Lancashire areas.The role was wide ranging covering recruitment, training, marketing, business analysis , rent review and negotiations and managing lease product ties.An enjoyable aspect of the business was seeing a capital investment idea come together and match the property to the right offer and the right tenant.
  • Johnson Cleaners Uk
    Business Development Manager
    Johnson Cleaners Uk Jan 2003 - Dec 2003
    12 month contractIn charge of identifying and developing new business opportunities Project Manager for Epos project launched late 2003. This involved a full scoping project managing the IT team, external suppliers Dell, Operations team and utility suppliers.
  • Stanley Racing, Stanley House
    Director Of Operations
    Stanley Racing, Stanley House Jan 1999 - Dec 2002
    Responsible for the daily operations and profitability of 650 betting shops, managed through a Line Management structure supported by Departmental Heads.Reported to the Managing Director with direct reports of Business Development, Marketing, AWP's ( fruit machines), HR, Finance, Technology development and Trading ( Odds compilations and margin control).Through a series of regular meetings formulated Divisional policy on operations, training and marketing for shops with Line Management… Show more Responsible for the daily operations and profitability of 650 betting shops, managed through a Line Management structure supported by Departmental Heads.Reported to the Managing Director with direct reports of Business Development, Marketing, AWP's ( fruit machines), HR, Finance, Technology development and Trading ( Odds compilations and margin control).Through a series of regular meetings formulated Divisional policy on operations, training and marketing for shops with Line Management and Department Heads.Sat as company representative on various industry committees including BAGS (Greyhound racing) and Trading ( betting and odds compilation issues ) . These committees included Ladbrokes, Hills and Coral Directors. Show less
  • Stanley Racing
    Regional Controller
    Stanley Racing Jun 1996 - Dec 1998
    I joined as Regional Manager in charge of 200 shops from Doncaster to Arbroath with six Area managers. It was a very hands on role for a growing company and gave great scope to use creative skills on capital investment including virgin sites.This role enabled me to develop major projects and key skills in a company that was lean but very competitive . Specific areas included :1. Management and development of companies marketing department creating strategies to develop… Show more I joined as Regional Manager in charge of 200 shops from Doncaster to Arbroath with six Area managers. It was a very hands on role for a growing company and gave great scope to use creative skills on capital investment including virgin sites.This role enabled me to develop major projects and key skills in a company that was lean but very competitive . Specific areas included :1. Management and development of companies marketing department creating strategies to develop products and services. Budget of £1.4m per annum2. Increasing company profile through strategic use of sponsorship and media contacts. as a result company won prestigious Racing Post Manager of the Year3. Identification of training needs and skills programme for middle and senior management.In 1999 I moved back to Liverpool as Director of Operations with direct reports of Regional Managers, Trading, Marketing and machines.This role involved every aspect of the business and incorporated the development of customer serviceinitiatives, training programmes and new and existing product through marketing strategies. Show less
  • Ladbrokes
    Area Manager
    Ladbrokes Jan 1982 - Jun 1996
    Responsible for the 50/60 shops within various geographical locations within the Northwest with turnover in excess of £50m employing 300 staff.Lead and direct a team of District Managers to implement company policy.Responsible for staff development, performance review & appraisalsSet up betting operations at Aintree , Cartmel and Carlisle racecourses including Grand National meeting. These were major projects involving negotiating contracts.

John Wray Skills

Coaching Team Leadership Retail Profit New Business Development Customer Service Income Statement Negotiation Team Building Strategic Planning Change Management Budgets Marketing Strategy Management Business Development Training Contract Negotiation Account Management Analysis B2b Business Analysis Business Planning Business Strategy Customer Retention Customer Satisfaction Employee Relations Employee Training Event Management Event Planning Food Forecasting Hospitality Human Resources Key Account Management Leadership Leadership Development Management Development Management Consulting Marketing Marketing Communications Mergers Microsoft Office Online Marketing Operations Management Performance Management Policy Product Development Project Management

John Wray Education Details

Frequently Asked Questions about John Wray

What company does John Wray work for?

John Wray works for Training Needs

What is John Wray's role at the current company?

John Wray's current role is Co Owner at The Venue Bar.

What is John Wray's email address?

John Wray's email address is wr****@****net.com

What schools did John Wray attend?

John Wray attended The Open University, St Cuthberts Gs.

What are some of John Wray's interests?

John Wray has interest in Management Training, Football, New Ideas, Horse Racing.

What skills is John Wray known for?

John Wray has skills like Coaching, Team Leadership, Retail, Profit, New Business Development, Customer Service, Income Statement, Negotiation, Team Building, Strategic Planning, Change Management, Budgets.

Who are John Wray's colleagues?

John Wray's colleagues are Jonathan Miree.

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