John Xin Email & Phone Number

Wellesley, Ma, Us

Tucson, Arizona, Us

Boston, Ma, Us

• Business Accountability: Accountable for $100M+ in annual revenue and new business production across a portfolio of strategic partnerships within Financial Services industry• Go-to Market Strategy: Developed go-to market approach, revenue generating partnership framework and strategic road-map for banking segment• Product Innovation: Identified and implementing traditional retail banking product offerings that could meet the needs of ~12M+ existing customers across auto and home ownership life-cycle• Partnership Management: Lead a high performing team in managing profitable growth and strategic initiatives across a portfolio of F.S. partnerships (e.g., Retail banks, Lending institutions, Wealth Management)• Business Development: Lead strategic partnership discussions with top U.S. retail banks and other Financial Service institutions

Boston, Ma, Us

• Digital Strategy: Defined short / long term mobile business strategy and road-map across eCommerce, Strategic Partnerships, Marketing, Claims and Product functional units• Team Building: Established Mobile Center of Excellence (MCoE) group after presenting the team’s vision and operating model to the Executive Leadership Team• Business Accountability: Led a team of high performing digital product owners with P&L accountability for Liberty's mobile website and consumer facing mobile apps that are acquisition and retention focused • Organization Leadership: Co-sponsored LMG’s quarterly Mobile Tech Council events with the focus on knowledge sharing and ideation. ~150 business and IT senior management team are in attendance from across the globe, including USCM, International, Commercial Insurance and Global Specialty SBUs• Innovation: Established close partnership between MCoE and Liberty Mutual’s Innovation group. Accountable for reviewing and approving all mobile app concepts business units• Product Differentiation: Partnered with Liberty Mutual’s Product group in implementing two different Telematics mobile app programs with the goal to drive acquisition and retention• Talent Development: One of the selected business teams that hosts high performing candidates from various leadership development program acrossLMG

Gb

• Corporate Strategy: For a top 10 US insurance carrier, in preparation for the Board of Director’s meeting, led the engagement team and worked with client’s executive leadership group (C-suite) to identify and articulate its 5-year growth strategy, addressing key industry trends and changes to competitive dynamics• Mobile Strategy: For a top 5 US insurance carrier, led the engagement team and worked directly with the President and the executive team in defining its 3 year mobile business strategy, governance structure and high level roadmap• Online Growth: For a top 5 US insurance carrier, led the engagement team and worked directly with the SVP of eCommerce to create a 24-months digital roadmap targeting 2X online sales growth by applying principles of behavioral economics across the online sales funnel (both desktop and mobile)• Customer Acquisition: For a top 3 US insurance carrier, led the engagement team and worked directly with the EVP of Customer Acquisition in defining the strategy, business goals and roadmap for its World Class Direct Channel efforts• Customer Retention: For a top 3 US insurance carrier, led the engagement team and worked directly with the Chief Customer Officer in defining opportunities during pre-renewal / post-purchase customer touch-points• Digital Strategy: For a top 10 US insurance carrier, led the engagement team and worked directly with the Chief Digital Officer in defining the strategy and mobilizing the intranet redesign initiative• Financial Management: For a top 3 insurance carrier, partnered with client’s Finance group to identify gaps and implemented monthly financial tracking process and executive reporting for a $65M program• Operating Model Assessment: For a top 5 insurance carrier, led the engagement team and worked directly with the SVP of eCommerce to assess its Digital Experience group and identified areas of opportunity across skill set, processes and resource capacity

Mayfield Village, Oh, Us

• Communications: Conducted 50+ interviews with business leaders in Marketing, Sales, Claims, Service and IT department. Identified challenges and areas of opportunities across consumer life-cycle funnel• Strategic Analysis: Developed CRM business strategy, strategic roadmap, along with short / long term financial forecasting. Delivered final recommendations to 40 senior business leaders, including CEO, CMO and CIO.

Boston, Ma, Us

Mba, Marketing, Operations And General Management

Education record