John Yee Email & Phone Number

Stockton, Ca, Us

Led nine direct reports in Austin, Sunnyvale, and Vietnam. Contributed to three minor releases as Release Manager and 13 minor releases with more than 200 new features as Quality Assurance (QA) Lead or Manager. Managed tracking of change requests. Liaised with the New Product Introduction Team (beta interface) to assess the beta participants’ environment and requirements. Played a key role as one of five people who led the Bug Review Team meetings processing up to 80 bugs daily for all products, including rating bugs and setting blocking status for all products. Served in the First Responder Group (First Aid).Progression: Senior QA Engineer for new product. Transitioned to Lead QA for Sustaining supporting all releases. Selected as Lead QA for a new team implementing a minor release model releasing every 4-6 months. Promoted to QA Manager for Advance Solutions team. Became the QA Release Manager to oversee all QA Releases.

San Diego, Ca, Us

Led QA engineering in testing Cisco CallManager, Avaya Communication Manager IP phone applications, and Secure Personal Authentication Reader (SPAR). Tested a power over Ethernet (POE) paging speaker with the use of Cisco CallManager phone system. Maintained the lab, and collaborated in developing test plans, writing test cases, and testing applications with Avaya DevConnect.HighlightsDeveloped a QA laboratory with more than 25 servers to enable flexible reconfigurations as needed.Acquired a certification required to work with a classified US government system (Joint Interoperability Test Command certification) for an RFID/fingerprint reader to use with Cisco CallManager phone system.

Served as Lead QA Engineer in testing a certification/monitoring tool for Cisco CallManager IP systems. Set up a laboratory with five CallManager clusters consisting of Version 3.x and 4.x, different Cisco IP phone/ATA models, and ten test systems running three versions of Windows. Authored and implemented test plans and scenarios.HighlightsDeveloped test environments by leveraging creativity such as using removable hard drives to change test beds quickly and building a power supply for the phones.Improved communications by introducing the practice of having QA sit in on design meetings from the outset.

Created and implemented test plans and scenarios for functionality, usability, and performance using multiple currencies, languages, and platforms and conforming to ISO standards. Conducted gray box and automated testing. Contributed to design and integration testing of other PeopleSoft products.HighlightsAchieved 57% fewer support calls than other major products in the department via effective testing.

Lead Quality Assurance Developer: Tested pmiAIRASM mortgage risk analysis applications, including new releases and enterprise and client server versions. Aided the support desk in resolving issues with high-profile mortgage companies such as Chase Bank and First Union Bank.

Generate quotes for systems sales, Installation and maintenance. Built customized computers, loaded purchased software and installed Ethernet networks.

System Administrator for a US NAVY Maintenance System. Installed fiber optic and Ethernet LANs on US bases and ships. Application trainer for US Navy personnel.

Site Lead for PRC contractors, Trainer, Help Desk Lead, System Administrator.

Washington, Dc, Us

Unrestricted Surface Line Officer. Shipboard position held: Duty Section Lead, Admin Officer, Combat Information Officer, Assistant Intel Officer, Deck 2nd Division Officer, Legal Officer, Helo Safety Officer.