Client Retention Executive
Current• Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities.• Maintaining professional relationships with accounts.• Assisting Sales Reps with assigned accounts.• Logging all correspondence with clients.• Follow up on orders and relay any necessary information to client and/or production.• Triage customer complaints and issues.• Ensure customer information is up to date in CRM.• Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities.• Review of accounts on a periodic basis with production and/or sales and manager.• Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities.
