- Manage VPC connections, routing, and rules for Amazon AWS- Managed the deployment of Network Access Control (NAC) across all North American offices and affecting 10,000 endpoints.- Managed the deployment of cloud based DNS security to all internal endpoints.- Architect, implement, and support operations of global client VPN, two-factor authentication, wireless intrusion prevention, RADIUS, security analytics, and external facing virtual desktop services.- Collaborate with global teams to support daily functionality and policy enforcement of wired intrusion prevention systems and firewalls- Provide 24/7 tier-3 support for global network and network security operations on a rotating schedule

- Primary engineer to design and support the network operations of a multi-building, 1700 user campus, consisting of 25+ Cisco 6500s, 100+ access points and controllers, VXR routers, 30+ APC SmartUPSs, and ASA firewalls. - Support global network operations across 70 offices in 22 countries and two domestic datacenters. - Manage monitoring and alert tools supporting over 800 devices globally.- Design, configure, and implement a secure remote office network for annual sales and leadership meetings. Technologies include Cisco Integrated Services Routers, Catalyst switches, IPsec, GRE, and EIGRP routing.

IT Operations, Senior Supplemental Insurance (Brentwood, TN)- Led a project comprising a wiring vendor and two IT support staff to re-cable and upgrade the LAN of a 250 user office with little impact to the business.- Implemented new processes to automate batch transfers with third partiesIT Auditor, Corporate Audit Services (Richmond, VA)- Audited the crisis management, business continuity, and disaster recovery plans for domestic and international businesses. Identified deficiencies and issued findings where appropriate.Project Manager, Datacenter Operations (Lynchburg, VA)- Managed a project to consolidate and secure file shares for 30+ departments involving 1000+ users to SAN/NAS equipment.Network Engineer, Network Operations (Richmond, VA)- Configured and staged 25+ Cisco 6500 switches to support a campus LAN upgrade. Replaced legacy Enterasys switches.- Introduced and managed the deployment of a global guest wireless system utilizing Cisco wireless controllers.