Vp, Patient Experience
Current
Feb 2023 - Present
AeroLeads people directory · profile
John Yu Email & Phone Number
Strategy & Operations Executive
at
Phil, Inc.
1 work email found
@carrierweb.com
1 phone found area 425
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
Strategy & Operations Executive
Location
Seattle, Washington, United States
Who is John Yu? Overview
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Quick answer
John Yu is listed as Strategy & Operations Executive at Phil, Inc., based in Seattle, Washington, United States. AeroLeads shows a work email signal at carrierweb.com, phone signal with area code 425, and a matched LinkedIn profile for John Yu.
John Yu previously worked as VP, Patient Experience at Phil, Inc. and VP of Customer Experience at Loftium. John Yu holds Bachelor Of Science - Bs (Honors), Political Science And Government from United States Naval Academy.
Company email context
Email format at Phil, Inc.
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{first}.{last}@carrierweb.com
86% confidence
AeroLeads found 1 current-domain work email signal for John Yu. Compare company email patterns before reaching out.
Profile bio
About John Yu
Strategy and operations executive with 10+ years in high pace consulting and tech startup experience. Currently the VP of Operations at Phil, Inc - a pharmacy technology company - overseeing 200+ employees responsible for pharmacy and customer support operations. Previously was in the consumer tech space, with the majority of that time at Uber Technologies, leading a global Strategy & Planning team while serving as chief of staff to the head of Customer Experience. Before entering the tech space, was a management consultant at Booz Allen Hamilton and served in the U.S. Navy.
Current workplace
John Yu's current company
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10 roles
John Yu work experience
A career timeline built from the work history available for this profile.
Vp Of Customer Experience
Jul 2022 - Jan 2023
Senior Director Of Customer Support
May 2021 - Jul 2022
Global Strategy & Planning; Chief Of Staff To Global Support Head
Managed business rhythm and upward reporting functions for the VP, Global Head of Customer SupportLed top-priority, cross-functional programs that support company and organizational strategic focus areas
Dec 2018 - May 2021
Strategy & Planning, Pnw Rides
Responsible for planning and organizing critical cross-functional projects that impact marketplace / business health for the entire sub-region (WA, OR, AK, MT, ID, WY)Managed planning cycles to forecast key metrics (trips, spend, revenue, and profitability) and developed functional roadmaps to identify and prioritize initiatives executed on the.
Oct 2017 - Dec 2018
Senior Operations Manager
Responsible for site operations and logistics for the Phoenix Center of Excellence, one of two US-based contact centers that serve all of North America escalated support issuesDirectly managed and coordinated multiple sub-organizations (Learning & Training Development, Workforce Management, Analytics & Reporting, and Special Projects) to ensure efficient.
Jan 2017 - Oct 2017
Community Operations Manager
Led an Incident Response Team (IRT) that focuses on resolving highly sensitive issues that occur on the Uber platform while managing the day-to-day performance of 20+ customer support representatives (CSRs)
Nov 2015 - Jan 2017
Associate
Project Lead who managed three major work streams for NASA’s Space Technology Mission Directorate: financial data management, financial analysis & reporting, and business process reengineeringCollaborated directly with NASA Senior Executives, Program Offices, and field center staff to ensure financial data consistency across multiple fiscal years and.
Sep 2012 - Jul 2015
Consultant
Financially managed the sales of torpedoes and associated equipment, valued at over $80M, for five partner nations Collaborated with technical experts at various field centers to project costs, schedule, and risk for contract preparationPrepared multiple legally binding Letters of Agreements (LOA) between the U.S. Navy and foreign governments utilizing.
Oct 2010 - Sep 2012
Naval Aviation, Logistics Management Specialist
Led the Non-Propulsion Electronic Systems (NPES) parts forecasting efforts by integrating Reliability, Maintainability, Availability (RMA) data and the Poisson Distribution ModelTracked and managed supportability data for Undersea Combat Systems, using statistical information from governmental databases to calculate system metrics such as Quarterly.
May 2007 - Oct 2010
2 education records
John Yu education
Bachelor Of Science - Bs (Honors), Political Science And Government
United States Naval Academy
Education record
Lakeside School
FAQ
Frequently asked questions about John Yu
Quick answers generated from the profile data available on this page.
What company does John Yu work for?
John Yu works for Phil, Inc..
What is John Yu's role at Phil, Inc.?
John Yu is listed as Strategy & Operations Executive at Phil, Inc..
What is John Yu's email address?
AeroLeads has found 1 work email signal at @carrierweb.com for John Yu at Phil, Inc..
What is John Yu's phone number?
AeroLeads has found 1 phone signal(s) with area code 425 for John Yu at Phil, Inc..
Where is John Yu based?
John Yu is based in Seattle, Washington, United States while working with Phil, Inc..
What companies has John Yu worked for?
John Yu has worked for Phil, Inc., Loftium, Uber, Booz Allen Hamilton, and Morgan Borszcz Consulting.
How can I contact John Yu?
You can use AeroLeads to view verified contact signals for John Yu at Phil, Inc., including work email, phone, and LinkedIn data when available.
What schools did John Yu attend?
John Yu holds Bachelor Of Science - Bs (Honors), Political Science And Government from United States Naval Academy.
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