John Zarnowski Email & Phone Number

• Design & deploy a warehouse management system software at the client’s site• Interface directly with the client to understand their operational needs• Transform all user specifications to technical use cases, configuring the software to the unique needs of the client• Develop communication architectures to efficiently interact with clients’ Enterprise Resource Planning systems• Distribute strategies to key users throughout clients’ organizations on how to efficiently operate the software• Thoroughly validate the entire software system with the client• Agilely troubleshoot changing requirements & bugs in an interdisciplinary team during implementation• Expertly guide a client from the sale of the software to its after-launch support & every step in between

Clemson, South Carolina, United States

• Responsible for sales and customer service in a high-end men’s clothing store• Cross-trained in multiple departments including POS, product display & inventory management• Balanced 15-hour work weeks with a 15-credit-hour course load

Westmont, Illinois, United States

All the tasks of my prior position as a Senior Sales Associate with the additional responsibilities of:• Supervised and trained nine sales associates in sales negotiations and store operations• Ensured financial integrity via cash drawer audits, depositing sales, and profit/loss reporting• Oversaw daily store opening and closing procedures as a keyholder

Westmont, Illinois, United States

All the tasks of my prior position as a Sales Associate with the additional responsibilities of:• Evaluating and negotiating purchasing used sporting goods from customers• Determining pricing strategies for the resale of sporting goods via internal databases & external guides

Westmont, Illinois, United States

• Operated a cash register• Provided customer service and support both in-store and via telephones• Assisted the staff with product display, inventory management and general store maintenance

Oak Brook, Illinois, United States

• Supported country club golfers by carrying their golf bag, providing advice about the course, cleaning golf balls, replacing divots and holding the flag• Voluntarily worked 4-12 hour days, six days a week for three summers and two days a week for two summers• Promoted from B-Caddie to A-Caddie after my first summer

Bachelor Of Science - Bs, Computer Science

Minors in Cybersecurity & Business Administration

Education record

Took one of their programming courses through a program with my high school

Education record

Took their Calculus III course through a program with my high school