John Zelenz Email & Phone Number

Charlotte, Nc, Us

Charlotte, North Carolina Area

EverBank, a $26B digital bank that was formerly owned by the Teachers Insurance and Annuity Association of America (TIAA), a $1.3T organization.Sales Analytics & Performance Metrics: Expert in analyzing sales pipelines, customer engagement trends, and performance data to inform strategic sales processes and enhance revenue growth.Product Management & Development: Skilled in extracting critical insights from customer usage and feedback, guiding strategic product enhancements and new technology development.Customer Insights & Analysis: Skilled in translating customer data into strategic insights that drive targeted marketing, product enhancements, and improved customer experiences.KPI Design & Implementation: Proficient in designing and executing performance metrics that align with strategic objectives and enhance operational efficiency.Competitive Intelligence & Pricing Strategy: Experienced in analyzing market data and competitor strategies to inform rate adjustments and promotional efforts, driving improved performance and profitability.Leadership & Mentorship: Proven track record of developing talent and fostering team growth through training in analytics and strategic thinking.Data-Driven Decision Making: Adept at leveraging complex data to inform strategic decisions that maximize growth and operational effectiveness.Advanced Data Visualization: Expert in creating compelling visual reports that enhance executive presentations and improve decision-making.Customer Segmentation: Extensive experience developing data-driven customer segmentation strategies that optimize performance and market reach.Strategic Roadmap Development: Demonstrated expertise in crafting and implementing analytics roadmaps that align with business objectives and fuel growth.Process Improvement: Experienced in refining processes to enhance efficiency and reduce costs.Stakeholder Engagement: Effective at building relationships to align strategies and secure support.

Charlotte, North Carolina, United States

Strategic Financial Insights: Proven ability to deliver deep analytical insights on portfolio trends, market dynamics, and financial risks, supporting executive-level decision-making with actionable data. Skilled in distilling complex data into strategic directions, enhancing investment priorities and performance.Market & Competitive Intelligence: Expert in market analysis and competitive benchmarking, transforming complex datasets into actionable insights that guide strategic positioning and competitive response. Skilled at identifying industry trends and competitor moves to inform data-driven strategies.Leadership in Analytics Projects: Successfully led large-scale analytical projects, from roadmap design to execution, providing timely and impactful insights. Supported business partners with ad hoc reports and in-depth analysis, enabling effective operations management and strategic foresight.

Charlotte, North Carolina Area

Pricing Strategy and Analysis: Demonstrated expertise in developing and implementing pricing strategies that optimize financial product performance and profitability. Experienced in using data analytics to inform dynamic pricing models that respond to market conditions and customer behavior.Data Visualization and Reporting: Skilled in the creation of dashboards and reports using SQL, Tableau, and other analytics platforms to monitor key performance indicators and drive business intelligence efforts.Leadership in Cross-Functional Initiatives: Proven track record of directing cross-functional teams to achieve strategic objectives, enhancing collaboration between Finance, IT, Product Management, and Risk departments.

Earned two job title promotions, reflecting increased responsibilities and recognitions for exceptional performance.Pricing Strategy and Analysis: Demonstrated expertise in developing and implementing pricing strategies that optimize financial product performance and profitability. Experienced in using data analytics to inform dynamic pricing models that respond to market conditions and customer behavior. Developed and distributed financial center-level checking sales reports and analysis for the Sales and Marketing teams using SQL, resulting in a net increase of 1.24 million new checking accounts, achieving 24% of the goal.Six Sigma Methodologies: Directed a successful Six Sigma Greenbelt project, applying data-driven approaches to reduce costs and enhance revenue, demonstrating a strong commitment to operational excellence. Greenbelt project added $10 million to annual revenue and enhanced operational efficiency by reducing CD early withdrawal waivers by 37%.

Bachelor Of Science - Bs, Business Administration And Management, General

Master Of Business Administration - Mba, Business Administration And Management, General