Highly skilled IT professional with demonstrated experience in managing computing networks andplatforms and providing high-level technical support to a diverse user base.• Extensive experience in managing technical support services for on-site and remote users.• Sound knowledge and familiarity with detailed computer networking processes and procedures.• Thrive in fast-paced, high-pressure settings requiring quick thinking, sound judgment, and decisiveaction.• Decorated member of the United States Armed Forces with medals in recognition of outstandingleadership and vocational abilities.