Johna Smith Email & Phone Number

Birmingham, Al, Us

Pelham, Alabama, Us

Pelham, Alabama, Us

Store Manager of the Year 2021Store of the Year 2021, 2022

Akron, Ohio, Us

Responsible for managing a $25M business across 15 stores to include analysis of business trends, recruitment, hiring, training and retaining sales teams.Key Highlights:• Attain sales goals by motivating Store and Assistant Managers in all areas of measured performance to exceed company business objectives.• Increase District sales Year Over Year (YOY) by thoughtfully providing exceptional leadership and motivation to teams resulting in 10% increase within first three months in this role.• Exceed corporate goals for all Key Performance Indicators (KPI) by developing and implementing plans to maximize sales.• Enhance operational efficiencies by coaching store teams to develop and maintain operational best practices.

Akron, Ohio, Us

Managed a $1.5M store including recruiting, hiring and training store managers and assistant managers.Key Highlights:• Increased store sales by 16% in the first 12 months and continued sales growth by 35% in two years resulting in winning multiple Regional Sales contests.• Excelled in developing, training, motivating teams and being chosen to be Team Leader for recruiting and hiring managers and assistant managers for the entire District.• Improved back office efficiencies by creating tools for sales analysis and establishing planned growth by product category to promote consistent flow of product to the selling floor.

San Francisco, Ca, Us

Provided world-class customer service while managing sales and operations for a $5M store.Key Highlights:• Increased store sales by 10% and maintained personal increase in sales of 11%.• Maximized profits by managing to keep costs within/or below budget goals by overseeing store operations from product receipt to on-floor presentations.• Recruited, hired and trained store managers and associates while promoting an aspirational environment resulting in superior customer service and enhanced employee morale and retention.

San Francisco, Ca, Us

Responsible for recruiting, hiring, training, motivating and evaluating sales associates.Key Highlights:• Promoted operational excellence by managing visual and operations managers, overseeing schedules, developing performance metrics and encouraging team growth.• Set example for sales associates by being the top producing manager with personal sales increase of 10% or greater annually.

San Francisco, Ca, Us

*Sales with world class customer service.*Performed and reached store and company SPH goals.

Accountable for managing a premier golf club to include Buying, Merchandising and P&L responsibility.Key Highlights:• Increased revenue with annual sales growth by 20% YOY.• Recruited and thoroughly on-boarded professional staff to manage customer service and sales.• Managed inventory to ensure controls were in place to maintain appropriate costs and profitability. • Oversaw annual Golf Club Expo and two-day sales average of $75,000.• Earned Dixie Section Merchandiser of the Year.

• Stellar record of team success of 101 wins versus 22 losses. • AISA State Champions 2007• Final Four 2008 – 2011• Coach of the Year 2007

• Record of team success of 86 wins versus 9 losses. • NAIA State Champions 1997, 1998, 1999• Coach of the Year 1997, 1998, 1999