• I have empowered my team to manage budgets and lead projects independently, driving plant operations with strategic insight. • Over the past nineteen years, I have consistently managed IT service delivery within 2% of the allocated budget, demonstrating a steadfast commitment to financial stewardship and meticulous resource management.• I have revitalized aging infrastructure by streamlining outdated network drops and cabinets, creating strategic roadmaps for sustained operations and future enhancements. • I promoted team member development by encouraging activities that enhance IT Analyst skills, such as on-the-job training, technical skill-building, and Toyota Business Practices (TBP) for problem-solving.• I effectively managed the relationship with a Managed Services vendor, ensuring the seamless provision of infrastructure and deskside support. This involved overseeing service delivery, maintaining high standards of performance, and fostering a collaborative partnership to meet our operational needs and enhance overall IT service quality.