● Performed vendor research and made recommendations in support of RFP for a learning management system (LMS)● Completed competitor profiles for BOC's eight primary competitors and presented information to the BOC Marketing Team. This included reviews of messaging, advertising, website structure, and product offers.●Audited and reviewed data in BOC's NetSuite CRM to monitor the completion and integrity of the records.

●Provided services to various information technology networks●Identified broken or ineffective systems and restored functionally to expedite services●Advised guidance for technological projects for professional and recreational purposes

● Discerned trends in their branding and communications efforts, including original content, social media, and public advocacy.● Identified the individual members of the executive teams and members of their boards of directors.● Prepared a report in which new client opportunities were outlined based on various criteria, including recent turnover in senior leadership and the reluctance to adopt best practices for communications.

● Identified and restructured assets of the information technology infrastructure for staff and faculty resources.● Developed support systems for students and faculty to expedite information technology assistance.● Serviced staff with information technology troubleshooting to ensure system functionality.● Performed system maintenance to ensure the long-term functionality of server hardware.