Consulting Director
Aug 2016 - Aug 2024
AeroLeads people directory · profile
John Driver Email & Phone Number
Customer Management Transformation Consultant
1 work email found
@emberservices.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Role
Customer Management Transformation Consultant
Location
Greater Reading Area, United Kingdom, United Kingdom
Who is John Driver? Overview
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Quick answer
John Driver is listed as Customer Management Transformation Consultant based in Greater Reading Area, United Kingdom, United Kingdom. AeroLeads shows a work email signal at emberservices.com and a matched LinkedIn profile for John Driver.
John Driver previously worked as Consulting Director at Davies - Consulting Division and Head of Programme Delivery at Davies - Consulting Division. John Driver holds Bachelor Of Science (Bsc), Electronic And Electrical Engineering from Loughborough University.
Company email context
Email format at emberservices.com
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{first}.{last}@emberservices.com
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AeroLeads found 1 current-domain work email signal for John Driver. Compare company email patterns before reaching out.
Profile bio
About John Driver
Senior professional in customer management strategy, operational design / delivery and operations transformation focused on service strategies and performance transformation for champion brands globally including• Developing CX service strategy, translating strategic objectives into operational solutions• Channel strategy & demand optimisation• Operating model design and business case for change• Design and delivery of complex customer management change programmes• Operational review and diagnostics, operations tuning and optimisation• Delivering service transformation, achieving measurable financial and service delivery improvements• Independent selection and procurement of outsourced services or CX technology partners• Transition of outsourced services to new suppliers or back in house
Listed skills include Outsourcing, Service Delivery, Business Transformation, Change Management, and 18 others.
9 roles
John Driver work experience
A career timeline built from the work history available for this profile.
Head Of Programme Delivery
Jun 2014 - Aug 2016
Transition & Transformation Programme Manager
Delivery of BPO and Contact Centre Transition and Transformation projects and bids in Digital Retail, Energy and Government services.
Sep 2011 - Jun 2014
Principal Consultant
Serco Consulting
A variety of customer facing delivery roles in the private and public sector with an emphasis on Transition and Customer Services Transformation
Feb 2005 - Aug 2011
Programme Manager
Apr 2002 - Jan 2005
Project / Programme Manager
Customer facing delivery of bespoke software development and systems integration projects in a variety of sectors including Pharmaceuticals, Publishing and Air Cargo Logistics with assignments in Sweden, Switzerland and the United States.
Feb 1996 - Mar 2002
Team Leader, Customer Services Systems Development
Marconi Software Solutions
Management and technical lead of teams to deliver software development and systems integration projects.
Apr 1994 - Jan 1996
Systems Engineer
Evaluating the performance of avionics software & systems for the Tornado aircraft.
May 1991 - Mar 1994
Flight Simulator Systems Engineer
Rediffusion Simulation
Design, code and test of real time software for commercial flight simulator systems
Aug 1989 - Apr 1991
2 education records
John Driver education
Bachelor Of Science (Bsc), Electronic And Electrical Engineering
Loughborough University
Education record
Aylesbury Grammar School
FAQ
Frequently asked questions about John Driver
Quick answers generated from the profile data available on this page.
What is John Driver's role at their current company?
John Driver is listed as Customer Management Transformation Consultant.
What is John Driver's email address?
AeroLeads has found 1 work email signal at @emberservices.com for John Driver.
Where is John Driver based?
John Driver is based in Greater Reading Area, United Kingdom, United Kingdom.
What companies has John Driver worked for?
John Driver has worked for Davies - Consulting Division, Serco Global Services, Serco Consulting, Itnet (Acquired By Serco), and Marconi Plc.
How can I contact John Driver?
You can use AeroLeads to view verified contact signals for John Driver, including work email, phone, and LinkedIn data when available.
What schools did John Driver attend?
John Driver holds Bachelor Of Science (Bsc), Electronic And Electrical Engineering from Loughborough University.
What skills is John Driver known for?
John Driver is listed with skills including Outsourcing, Service Delivery, Business Transformation, Change Management, Project Management, Bpo, Process Improvement, and Contact Centers.
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