Sr. Support Engineer
CurrentWorking with many different customers on all aspects of Hyland OnBase. This includes all modules and integration with Office, SAP, KOFAX, etc.We work with customers for issue analysis for any OnBase, environmental issues, user administration, integration issues and so on.There are a lot to list but some modules I have worked with are OnBase Studio, Unity client, Thick client, Web Client, Configuration module, Workflow design and diagnosis, Disconnected Scanning, Advanced capture, IDOL, OCR, Workflow and Unity Timers, SAP ArchiveLink and SAP BIC integration, Office Business Application (2013,2016), Full Text Search, Application Enabler, App Server, Web Server, Custom Queries, Autofill keyword sets, BarCode scanning, Command Line switches, Document Import processor, Directory Import processor, mailbox importer, mobile broker service, Platter management, DDS (Distributed Disk Services), virtual printer driver, Unity Forms, COLD process,