John Agusta Email & Phone Number

Raleigh, NC, US

June 2020 to PresentOperations Manager/Team LeaderMarch 2017 to June 2020Corporate RecruiterNurture relationships with prospective candidates and manage ongoing relationships; Assign, monitor, document applicant assessment tests; Maintain department documents and spreadsheets reflecting accurate information; Qualify applicants (over the phone and video.

Fuquay Varina, NC

• A software publishing and consulting organization serving individuals and businesses.
• Released five commercial Windows based desktop applications
• Provide Project Management services
• Provide Quality Assurance services
• Provide Technical Writing services
• Design and maintain eCommerce web sites with shopping cart functionalityTechnologies/Platforms: Wordpress, Woocommerce, Google AdWords, Google Analytics, Microsoft SQL Server, Javascript, HTML, Selenium, Visual… Show.

Raleigh-Durham, North Carolina Area

• A multi-million dollar retail pawn shop with ten locations which buys, sells, and makes loans on items.Work with manager training on all responsibilities needed to run the store including personnel management.
• Developed three Javascript web based calculators on my own time used to aid sales associates close deals on the sales floor using their phone.
• Created and documented contingency plan for alternate network when primary network goes down to allow POS software and credit card terminals to continue to function
• Successfully completed GIA Diamond Essentials training, anti-money laundering course and firearm training.Technologies/Platforms: Pawn Master, Check Master, HTML, CSS. Javascript, Citrix, Windows Terminal Services Show.

Raleigh-Durham, North Carolina Area

• A subsidiary of Asset Protectors and Advisors, a FMO providing Insurance and Financial software applications.
• Work closely with the business stakeholders and development teams to ensure new feature requirements are clearly documented and communicated to the development team
• Identify, analyze, and document business requirements, user stories and processes for both bug fixes and new development
• Analyze and document existing applications and processes
• Define and analyze… Show more A subsidiary of Asset Protectors and Advisors, a FMO providing Insurance and Financial software applications.
• Define and analyze problems in terms of systems requirements and modify system design

Cary, NC

A $600K musical instrument retail store located in a high volume shopping center which: buys, sells, and trades new and used musical equipment, and accessories; rents band instruments to students in school using 3rd Party national rental company; offer in-store lessons on most popular instruments; provide service on equipment.Perform all duties as needed.

Lead the PCMS Development group consisting of both internal developers and contractors. Develop proprietary data collection, validation and distribution systems. Create project plans, manage issues and change requests, report status to project sponsors.

New York, NY

• A startup financial services corporation providing financial research for the Fixed Income markets of the Asian Pacific Rim.Direct all IT related projects; manage contractor relationships and implement EDI with data.
• Launched internet research platform establishing the organization's primary product.
• Integrate pricing, news and corporate action information from Reuter's providing… Show more A startup financial services corporation providing financial research for the Fixed Income markets of the Asian Pacific.
• Integrate pricing, news and corporate action information from Reuter's providing research substance and credibility.
• Initiated Quality Assurance effort, retaining and managing consultants, ensuring releases met quality assurance standards.Technologies/Platforms: Windows, Oracle, Java, TCL, Apache, Javascript, Web Show less

Build and lead the Development, Systems, Quality Assurance, Project Management and Operations (24x7x365) groups, about thirty people overall. Architect proprietary data collection, validation and distribution systems, lead and structure the IT department, help business managers develop clear and complete requirement and specification documents, prepare and.

Master Of Business Administration (Mba), Information Technology

Ba, Applied Music Composition/Mathematics

Activities and Societies: Soccer, Baseball, Band

Education record

Activities and Societies: Wrestling, Phi Gamma Delta (FIJI)

Education record

Activities and Societies: Football, Track President National Honor Society