John Mackinnon Email & Phone Number

Boston, Ma, Us

Boston, Ma, Us

London, England, Gb

Career break to focus on family health.

New York, Ny, Us

▪ Responsible for integration project, combining content architecture, workflows and back-end systems across CSSE lines of business into a single event-based back end workflow, with 60% year 1 operational savings, streamlining tools and reduction in vendors▪ Product owner for back-end product & workflows, leading a Scrum team of 3-5 engineers,prioritizing cost reductions and workflow enhancements▪ Migrated back end systems into new reporting data lake with BigQuery, Looker and Tableau▪ Managed relationships with CSSE’s back-end vendor partners, reviewed existing contracts, identified cost saving opportunities, negotiated favorable extensions and renewals

London, England, Gb

▪ Responsible for BeBanjo’s US operations, established legal entity, reporting into group CEO▪ Managed a portfolio of 4-5 Fortune 250 accounts at major studios and broadcasters, ensuringcustomer happiness and 100% customer retention, negotiated renewals on improved terms▪ Hired, trained and managed US account managers▪ Prepared and presented quarterly business reviews and product demonstrations to customers▪ Tracked and reported adherence to KPIs, SLAs and project statuses▪ Worked in conjunction with BeBanjo's sales team on leads in the US & LATAM regions, providing technical, product and pre-sales expertise to help drive commercial deals▪ Project managed proof of concepts and product integrations for strategic customers and prospects▪ Company representative and presenter at EIDR, NAB and MESA industry conferences

London, England, Gb

▪ Responsible for the day-to-day account management of 3-5 key BeBanjo customers, with 100% retention and high customer satisfaction▪ Project managed international roll-out of major US studio’s use of BeBanjo scheduling products, architecting integrations, providing technical assistance to integration teams, onboarding andtraining international users and ensuring adherence to project budget and resource constraints▪ Ran quarterly business reviews as well as informal weekly and bi-weekly project status meetingswith stakeholders, tracking project progress, SLAs and KPIs▪ Provided direct integration assistance for BeBanjo REST APIs using tools such as Postman,created documentation and integration plans within Confluence, Asana and Notion, and wrote technical issues for internal engineering teams in Github and JIRA▪ Responsible for pre-sales activities with prospective customers in the US & LATAM regions, performing opportunity tracking via Salesforce, requirements gathering, architecture design andRFP responses and Statement of Work creation▪ On-boarded customers, producing integration plans covering communication alignment,development, training and data migration aligning with Statements of Work

London, Gb

- Collaborated as one of three architects in a comprehensive architecture review of Pearson's products, services, and supporting systems across critical global markets. Assessed the disparity between current functionality and the target capabilities essential for Pearson's 2014 digital strategy.- Played a pivotal role in Pearson's efficacy review, evaluating key projects to gauge their success in meeting learning objectives and commercial performance.- Served as a system architect within a diverse team, consisting of internal Pearson staff and external contractors, tasked with developing a groundbreaking service tailored for university students and lecturers.

London, London, Gb

- Technical product manager and product owner for internal technical business critical systems, enabling delivery of metadata, schedules and secure video play out across Channel 5 VOD services.- Architected and product managed the external development and deployment of secure VOD internal application, providing DRM-encrypted video content and CDN selection for Channel 5 users when requesting playback of video content.- Maintained relationships with Channel 5's technology suppliers.- Technical lead for Channel 5 on the YouView connected TV project.

London, London, Gb

- Worked with 3rd party suppliers to maintain the digital systems on which the Channel 5 services were run. - Worked with external development agencies to extend existing Channel 5 products and bring new services online.

- Demonstrated the technical capabilites of the company product to prospective clients and devised solutions to integrate the Unicorn products into existing 3rd party systems.- Developed player and extensions with ActionScript 3, Flex and HTML for custom integrations.