John Albritton Email & Phone Number

United States

Reston, Virginia, Us

Ft. Worth, Tx, Us

• Transformed a stagnant software development team into a high-performing one by improving the quality of team members and implementing better tools and processes, leading to greater system stability and a faster path through the software development lifecycle.• Provided security and data/voice networking consultation to network engineering and operations staff.• Acted as Chief Information Security Officer (CISO), developing standards and responding to audits performed by the Texas Department of Insurance (TDI) and other entities.

San Jose, Ca, Us

• Delivered Cisco Professional Services to multiple Fortune 500 companies.• Led a direct/matrix team of Service Delivery Managers, Network Architects/Engineers, and Program/Project Managers, ensuring that customer satisfaction remained high, contractual obligations were met, and overall P&L remained healthy.• Cultivated and maintained strong relationships with client stakeholders worldwide.• Drove service delivery and client projects to successful completion.• Collaborated with Cisco Service and Product Sales, Operations, and Business Units to ensure that both Cisco’s and client’s needs were met.

San Jose, Ca, Us

• Led a team of Professional Services NCEs that supported multiple Fortune 500 companies.

New York, New York, Us

• Designed major component architectures for one of Citi’s major data centers. The designs and configurations were used as-is to build much of the new data center and were used as templates for future data centers.

Dallas, Tx, Us

• Led the team responsible for the overall communications architecture and network engineering within the SBC Internet Data Centers (IDC) in support of IDC customers, IDC business objectives, and the IDC Operations staff. Performed facility and network capacity growth planning.• Provided Tier 3 support as part of IDC Operations escalation procedures, and recommended solutions for network communication issues that impacted the IDC.• Worked with IDC Product Development, Marketing, and Operations to address any network communications architecture challenges related to new product rollouts and customer connectivity requirements.

Us

• Built and managed the team of network engineers that developed and delivered vLab training exercises for the Mentor Technologies vLab product. My team successfully delivered, on-time, labs dealing with LAN Switching, Remote Access, Network Troubleshooting, VoIP, and IP Telephony.• Delivered 5-day training classes on network troubleshooting and advanced router/switch configuration to customers, enriching each class with my real world, network engineering and consulting experiences.• Developed curriculum for training of new, prospective instructors, preparing them for the rigor of Cisco’s instructor certification program. Led the training of those new instructors.

Built and maintained this successful independent consulting business.

Dallas-Fort Worth, Texas, Us

• Managed team of Network Administrators for one of the largest independent call center operations in the United States.• Led software development team and created new desktop application for agents.