John Main Email & Phone Number

Georgia, United States

Bend, Oregon

I have had extreme success leading the explosive growth for a $90 million Super Center Walmart with nearly 320 employees. I’ve launched several sales, marketing, and merchandising plans that have maximized sales and gross revenue over a period of 3 years. - Focused on improving and turning around negative employee satisfaction scores. Increased employee engagement by 400 basis points, which landed a Top 10 spot within the region. - Leveraged a SAP ERP system to effectively reduce working capital. Decreased shrink by $250,000 and rolling inventory by nearly 8%.- Assertively negotiated contracts with indirect service suppliers and facility management vendors. Saved an average of 15% on recurring contract awards after negotiation. - Awarded “Store of the Quarter” for outstanding market performance in Q2 2015.- Awarded "Store of the Year" for best Toured store within the Market in 2016.

Klamath Falls, Oregon

I partnered with the store manager and juggled operations and sales for a $100 million, 300+ employee Walmart store. I reacted quickly to market trends, constantly adjusting strategy to adapt to a changing retail market. I communicated regularly with the customers, personally handling complaints and dissatisfaction. - Rallied associates to provide world-class customer service, respond quickly to customer questions, and merchandise best-selling products. Increased sales by 4% within the first 6 months. - Drove the positive financial performance of the store by developing and distributing a healthy budget. Exceeded cost reduction targets by 3% and sales targets by nearly 9%.- Developed the leadership and technical skills of management and hourly associates. Promoted an average of 3 employees each month.

Louisville, Kentucky

In this role, I oversaw all operations relating to fresh/perishable foods. I collaborated with produce providers to obtain refunds and rebates for unused or expired perishable food products. I always delivered top quality, fresh food options to all customers.- Facilitated associate training for accurate merchandising of fresh products. Increased overall fresh product sales by 23%. - Instituted a Produce Claims Process with suppliers that netted over $7,000 in refunds over an 8-month period. - Reviewed regulatory requirements and ensured they aligned with store policies and procedures. Guaranteed 100% compliance to all procedures, laws, and regulatory requirements.

Louisville, Kentucky

I constantly liaised with the management team when developing unique strategies to boost the sale of products within the electronics department. I coached, trained, and mentored sales associates in all areas of operations and product knowledge. I ensure the best products and best customer service were always delivered to the customer.- Trained, coached, and further developed each associate’s customer service skills. - Tactfully deployed and motivated employees to merchandise and sell new products. Increased quarterly sales by 11% ($182,000.) - Liaised with supplier partners to forecast accurate levels of inventory necessary to support double-digit sales growth.